Friday, June 28, 2024
Global State of Customer Service Sophistication
When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.
Thursday, June 27, 2024
Optimize cloud tech for business value
Investing in every new cloud tool is a recipe for disaster. Book a free consultation with one of our experts to discern between business critical and redundant cloud solutions.
Is your password security strategy working?
Complex password requirements aren't enough to stop today's most sophisticated cybercriminals. Book a free assessment of your password and access control policies to discover your vulnerabilities.
Is your tech stack in desperate need of modernization?
Legacy applications can be crippling your ability to innovate and grow. Book a free consultation with one of our experts to discover how you can cost effectively modernize your outdated tech.
View: Is your tech stack in desperate need of modernization?
Optimize your office for the modern workforce—free consultation
If you're struggling to strike a balance between accommodating in person employees and too much empty office space, we have a solution that could be a gamechanger. Book a free meeting to learn more.
View: Optimize your office for the modern workforce—free consultation
How Property Data Will Unlock Ai And Shape Short-term Rentals
From dynamic pricing algorithms to virtual assistants, chatbots and smart property automation, AI's impact on the rental industry is truly transformative.
What Is cloud Sprawl?
Cloud sprawl is the uncontrolled proliferation of an organization's cloud services, instances, and resources.
Are password managers secure?
While it's impossible to achieve 100% online safety, password managers maintain a surprising resiliency in the face of advanced cyber attacks.
Are enterprise architects the new platform team leaders?
Navigating the evolution of platform engineering and the resurgence of enterprise architects in the modern tech landscape
18 Overlooked Benefits Of Returning To The Office For Work
In-person collaboration offers a multi-sensory, human experience that deepens employees' connection to and perception of your employer brand.
Wednesday, June 26, 2024
Thinking about either your company or industry, which business areas do you think could benefit most from AI? #AIusecases
Thinking about either your company or industry, which business areas do you think could benefit most from AI?
#AIusecases
How effective would you say your organization is at correlating cloud tech growth to business value?
How effective would you say your organization is at correlating cloud tech growth to business value?
How confident are you in the resilience of your password security policies? And is #MFA a vital component of your #accesscontrol strategy?
How confident are you in the resilience of your password security policies? And is #MFA a vital component of your #accesscontrol strategy?
Is modernizing #legacyapplications a major operational priority for your organization? If so, what are the biggest hurdles in advancing this goal?
Is modernizing #legacyapplications a major operational priority for your organization? If so, what are the biggest hurdles in advancing this goal?
How is your organization optimizing office space in the age of hybrid work? Is #officehoteling something you're considering implementing? We'd love your feedback!
How is your organization optimizing office space in the age of hybrid work? Is #officehoteling something you're considering implementing? We'd love your feedback!
The Forrester Wave: Multicloud Container Platforms Q4 2023
In its 32-criterion evaluation of multicloud container platform (MCP) providers, Forrester identified, researched, analyzed and scored the most significant.
In your exclusive access to this Forrester Wave report, see why Red Hat tops the charts, and how it stacks up against other solutions in the space. It offers a look at the major players in the market, enabling a comprehensive understanding of how Red Hat OpenShift stacks up against other platforms.
Big Data, AI Help Advance Ornithology
For the first time, big data and artificial intelligence are being used to model hidden patterns in nature, not just for one bird species, but for entire ecological communities across continents. And the models follow each species' full annual life cycle.
3 Steps to Keep Cloud Growth and Business Value in Step
Cloud is delivering growth for companies. However, companies risk losing control over cost, security, and management as usage expands. Here are ways to address this.
How to modernize legacy applications
Learn how organizations can streamline the process of modernizing legacy applications to help keep up with the ever-evolving digital marketplace.
Government investigation puts spotlight on password insecurity
A team working for the Department of Interior's inspector general successfully cracked 1 in 5 active user passwords, a ratio that highlights traps in cybersecurity standards, Mike Kosask from LastPass writes.
Tuesday, June 25, 2024
Organizations say they plan to cut, optimize space to accommodate hybrid work
A decrease in average office utilization suggests that office attendance has plateaued.
Does the Future of Work Include a Shift to Hybrid Work?
In our continually evolving new normal, it looks likely the hybrid work model will replace conventional, full-time in-office models. This is confirmed by surveys including from McKinsey & Company showing that many millions of Americans engage in hybrid work arrangements and want more of it. To derive the most value from hybrid work and attract and retain talent, leaders of distributed work need to continually fine-tune their approach to work flexibility. In this LinkedIn blog post, former Accenture marketing leader, Katrina Klier, provides tips to consider. Read the blog here.
Evolve the service level of sophistication with Dynamics 365 Customer Service
Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts.
A.I. could 'remove all human touchpoints' in supply chains
Artificial intelligence may "totally (or nearly) remove all human touchpoints in the supply chain including 'back office' tasks," Morgan Stanley says.
Navigating the Cloud in 2024: Kyndryl Exec Offers Roadmap for Business Resilience
In 2024, businesses will be faced with the task of reining in cloud spending while navigating evolving trends in AI, regulatory changes, and sustainability goals.
Security has an underlying defect: passwords and authentication
Cyberattacks are fueled by the shortcomings of business authentication controls. Bad things happen when access falls apart and credentials land in the wrong hands.
Innovation In Action: 19 Tips For Empowering Tech Teams
Achieving a culture of innovation in a tech team doesn't happen by chance; it takes deliberate, ongoing effort and support.
Office hoteling pros and cons for hybrid work
Hybrid work means enterprises must adjust their office needs. Learn office hoteling pros and cons and the tools needed to make it work for your business.
Thursday, June 20, 2024
The future of AI is real time data
Best practices for operating cloud-based generative AI systems
From system design to daily performance tuning, here's a checklist of ways to make your systems run effectively.
The Top Six Cybersecurity Threats Facing Your Business
From seamless integrations to remote work challenges, your organization requires a strong defense to protect against cybersecurity.
ISACA warns enterprises to be aware of AI use in applications
Insights from the ISACA Digital Trust World conference on AI risks and the need for comprehensive policies and training.
Don't poison your AI with toxic data
An AI solution is only as good as the data you feed it. Sadly, too many companies jump on the AI bandwagon without internalizing this fundamental truth. Book a meeting to learn how you can avoid the most dangerous AI pitfall.
How To Improve Remote And Hybrid Collaboration For Agency Teams
After several years spent acclimating and adjusting to an even more distributed workforce, agencies remain leaders in this cultural evolution toward hybrid teamwork.
Book a free meeting to discover how AI can optimize your cloud tech
Integrating the latest AI solution into your cloud infrastructure can significantly reduce cloud costs, increase efficiency, and accelerate productivity. Schedule a meeting today to see how.
View: Book a free meeting to discover how AI can optimize your cloud tech
Leverage the right tech to mitigate human error
Cybercriminals have become exceptionally deft at leveraging social engineering tactics to breach cyber defenses and wreak havoc on organizations. Book a free consultation to discover how our newest cybersecurity solution mitigates the human error culprit.
Wednesday, June 19, 2024
Strategically integrate AI into your tech stack
Book a one-on-one consultation with an AI expert to discover how to seamlessly integrate AI into your tech stack.
Improve your hybrid work model—free consultation
By leveraging the right tech to strike a balance between the flexibility employees want and the productivity employers need, leaders can build a thriving hybrid work culture. Book a free consultation with one of our experts to learn more.
If you're looking to help sales be more collaborative, efficient and effective, look to Everlasting Fairytale for information on Microsoft Dynamics 365 Sales. @MSFTDynamics365
If you're looking to help sales be more collaborative, efficient and effective, look to Everlasting Fairytale for information on Microsoft Dynamics 365 Sales.
@MSFTDynamics365
When ChatGPT meets big data: How ChaosSearch is changing data analysis using AI
When ChatGPT meets big data: How ChaosSearch is changing data analysis using AI - SiliconANGLE
Generative AI Delivers a Boost to Cloud Computing
We may be witnessing a turning point for cloud computing companies, driven by improving fundamentals and the growing importance of generative AI.
4 tech giants have cemented their AI dominance. But there's even more room for growth
Amazon, Microsoft, Alphabet and Salesforce are well-positioned to benefit from the mass adoption of generative AI.
How to Boost Cybersecurity Through Better Communication
When it comes to cybersecurity, users are not the enemy. With proper procedures and education, they can actually be part of the solution.
Expectations, Culture And Experience: 3 Ways To Lead Remote And Hybrid Teams
With a significant percentage of hybrid workers valuing the #flexibility hybrid work affords to the point that they would take a pay cut to maintain it, executives must measure this benefit against concerns of dwindling productivity.
In your experience with AI, have you seen a major issue vis a vis real time data; in other words, AI being influenced by irrelevant or inaccurate data? #realtimedata
In your experience with AI, have you seen a major issue vis a vis real time data; in other words, AI being influenced by irrelevant or inaccurate data?
#realtimedata
Have you experimented with AI and #cloudtech integration? Is it a match made in heaven or rife with unforeseen hurdles? We'd love to hear your story!
Have you experimented with AI and #cloudtech integration? Is it a match made in heaven or rife with unforeseen hurdles? We'd love to hear your story!
Tuesday, June 18, 2024
Given that over 90% of #cyberattacks can be traced to human error, to what extent does your organization prioritize security awareness training as part of its overall cybersecurity strategy? #humanerror
Given that over 90% of #cyberattacks can be traced to human error, to what extent does your organization prioritize security awareness training as part of its overall cybersecurity strategy?
#humanerror
How has integrating AI into your #techstack worked out for your organization? Were you surprised by the results? We'd love to hear your story!
How has integrating AI into your #techstack worked out for your organization? Were you surprised by the results? We'd love to hear your story!
🤔Do you think the new hybrid work landscape requires a fundamental overhaul in leadership strategies—or do traditional leadership best practices still work?
🤔Do you think the new hybrid work landscape requires a fundamental overhaul in leadership strategies—or do traditional leadership best practices still work?
Free Work Trends Consultation
What workplace trends will have the biggest impact on how we work and live in the coming year? The answer will help you prepare for the future and empower employees with the insights, technology and support they need to move your organization forward. Having a vision of the business landscape ahead is critical to our work helping clients create and implement future-ready technology strategies. Receive a free Work Trends Consultation when you schedule direct.
The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales helps sales teams be more collaborative, efficient and effective— saving your organization time and money by streamlining workflows and automating manual tasks. Microsoft commissioned Forrester Consulting to study how Microsoft Dynamics 365 Sales enables organizations to increase incremental operating profit and productivity while decreasing onboard time. Download your complimentary copy of "The Total Economic Impact of Microsoft Dynamics 365 Sales to explore key findings including return on investment, efficiency improvements and cost savings.
View: The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
A CPO's perspective - real success with generative AI requires real-time data
LLMs are bringing AI to the mainstream, but how do companies bring contextualized and current data to their LLMs? Shaun Clowes of Confluent explores how data streaming platforms can help.
How AI is Transforming Cloud Computing
Artificial intelligence and cloud computing are a natural match. Learn how this power-couple can help your organization reach new heights.
MGM, Caesars attacks raise new concerns about social engineering tactics
Multiple threat groups have employed the same criminal tool kit to target vulnerable systems.
3 Gartner predictions that showcase the future of enterprise AI
CIOs can expect generative AI to supercharge legacy modernization and even influence geopolitics over the next few years.
Remote Leadership: Tips For Building A High-Flying Tech Startup In The Hybrid Work Era
A critical component of hybrid work leadership is finding the right balance between employee flexibility and productivity.
Thursday, June 13, 2024
How exactly are the latest and greatest AI advancements benefitting businesses? RT this post. You just might hear from one of our experts on how @Azure and OpenAI are transforming AI.
How exactly are the latest and greatest AI advancements benefitting businesses? RT this post. You just might hear from one of our experts on how @Azure and OpenAI are transforming AI.
CEO says these 3 A.I. tools can make you more efficient at work: They're going to be 'truly disruptive'
Tools like ChatGPT and Microsoft Copilot can make writing emails, meeting agendas and PowerPoints much quicker.
Industrial information as a service & cloud computing are transforming sustainability
Industrial information as a service helps enterprises eliminate internal and external data silos to achieve a more efficient and sustainable value chain.
Cybersecurity Sucks And Here's Why: Three Truths To Accept
If we shift our thinking to the current reality and ask ourselves the right questions, being in cybersecurity doesn't have to suck.
Enterprises Cautiously Assess the Risks of Adopting Generative AI
Citigroup hosted a CIO/CTO forum to gauge enterprise interest in adopting generative AI.
How to Redesign Your Office for the New World of Work
Employers calling for a return to the office could realize better outcomes by ensuring their offices are conducive to the new work landscape.
Improve processes with AI—free demo
If process inefficiencies are hampering your ability to grow and innovate, you could benefit from an AI powered solution designed to streamline and improve business processes. Schedule a free demo today.
Maximize cloud ROI—free consultation
New cloud computing tech can help take your business to the next level—but as you know, not all cloud solutions deliver the results you want. We can help you maximize cloud ROI. Book a free call today.
Book a free audit of your cybersecurity strategy
Is your cybersecurity strategy optimized to meet today's most dangerous threats? Schedule a free audit to find out.
#cyberstrategy
Wednesday, June 12, 2024
Separate AI fact from fiction—free consultation
The hype surrounding AI can overcomplicate the decision on AI adoption. Schedule a consultation with one of our experts to determine which AI solutions can help your business thrive.
Book a free consultation on optimizing your hybrid work model
If your hybrid work environment isn't delivering the results you expected, book a meeting with one of our hybrid work enablement experts to discover opportunities for improvement.
View: Book a free consultation on optimizing your hybrid work model
What's New in Microsoft Teams
Learn about the latest innovations coming to Microsoft Teams to make teamwork easier, more flexible, and inclusive. This post provides details for all the Teams features and solutions announced at Microsoft Ignite.
The missing piece of the AI puzzle - process intelligence
By pairing AI with Process Intelligence (PI) businesses tap into an enablement layer that powers enterprise-wide solutions capable of transforming diverse industries for good. Cong Yu of Celonis shares some real-world examples.
The Cloud Can Solve America's AI Problems
Washington doesn't have to restrict chip exports to control the technology's future development.
Why The New U.S. National Cybersecurity Strategy Is At Risk
Though generally praised by the cybersecurity community, the strategy itself is rather ambitious and holistic in approach.
Cutting Through The Noise In The Era Of AI
Separating fact from fiction and substance from hype is imperative to successful AI adoption.
Why the C-suite should stay out of hybrid work scheduling
Using data and employee feedback, companies can set up a schedule that strikes the best balance for their people.
Has your organization experimented with using AI to improve certain processes? What were the results? We'd love to hear from you!
Has your organization experimented with using AI to improve certain processes? What were the results? We'd love to hear from you!
How do you expect the next generation of #cloudcomputing to impact your business?
How do you expect the next generation of #cloudcomputing to impact your business?
Tuesday, June 11, 2024
What is the one biggest cybersecurity challenge your organization faces? And why do you think it's so difficult to solve?
What is the one biggest cybersecurity challenge your organization faces? And why do you think it's so difficult to solve?
What have been some of the biggest roadblocks to your company adopting #AItech?
What have been some of the biggest roadblocks to your company adopting #AItech?
What aspects of #hybridwork would you say are working well for your organization? And where do you think is there room for improvement?
What aspects of #hybridwork would you say are working well for your organization? And where do you think is there room for improvement?
How to Fine-Tune Meetings for Hybrid Work Settings
Technology can make meetings more equitable and inclusive for employees joining from home.
Enhance Your Workflow with AI Builder's Next Generation AI Feature
How AI Fits into Lean Six Sigma
AI already is being used in some areas of process improvement, and the usage of this technology — including generative AI — promises to grow. That's because it can perform tasks faster and much less expensively than humans alone. But it will never fully replace people — and that poses management challenges.
How Cloud Computing Could Transform MRI and CT Scans for Cost Savings and Early Diagnosis
A look at some of the potential benefits of shifting compute-intensive tasks in medical imaging to the cloud, enabling remote calibration, cost reduction, and early disease detection.
10 Ways Boards Are Setting Their Companies Up For Cybersecurity Failure
As if the threat landscape wasn't already dangerous enough, corporate boards are falling short of institutionalizing effective cybersecurity governance. Important read:
Unpacking generative AI: Where hype meets reality in enterprise tech
Unpacking generative AI: Where hype meets reality in enterprise tech, as Supercloud 4 kicks off - SiliconANGLE
How To Get Hybrid Work Right For The Long Term
John P. Trougakos, a professor at the University of Toronto and a workplace productivity consultant, explained how to truly get hybrid work right.
Thursday, June 6, 2024
What does a productive, #hybrid meeting experience look like to you? Reply to share your ideas and discuss them with one of our @MicrosoftTeams experts.
What does a productive, #hybrid meeting experience look like to you? Reply to share your ideas and discuss them with one of our @MicrosoftTeams experts.
A free assessment of your AI strategy
Do you have a clear and cohesive AI strategy in place to help guide your AI procurement and implementation decisions? And are you continuously evaluating that strategy to make necessary tweaks when needed? Book a free consultation with an AI expert to help assess the state of your AI strategy.
Which cloud environment is right for you? Free consultation
From cost and operating capacity to security and innovation, a multitude of factors informs which cloud environment is right for your organization. Book a free meeting with one of our experts to help you decide.
View: Which cloud environment is right for you? Free consultation
Book a free assessment of your cybersecurity strategy
Is your cybersecurity strategy optimized for the rapidly evolving threat landscape? Book a free strategy assessment with one of our experts to answer this crucial question.
Book a free assessment of your tech stack
Is your tech stack optimized to advance your business goals or is it mired in inefficiencies that are driving up costs and hampering your IT ops? Book a free consultation to assess your tech stack.
Book a free assessment of your IT talent needs
Struggling to hire the right staff required to manage your IT infrastructure? We can help you determine what your actual IT staffing needs are and how you can efficiently manage IT operations amid pervasive IT talent shortages.
Strategies For Scaling Generative AI In Large Organizations
Beginning to implement generative AI comes with unique challenges and considerations—particularly for large organizations.
On-premise vs. cloud - Analyzing the benefits, risks and costs for enterprises
Explore the critical factors influencing the on-premise vs. cloud debate for enterprises. Analyze benefits, risks, and costs to make an informed decision.
Unpacking The National Cybersecurity Strategy: What Matters Most For The Private Sector?
From increasing market incentives for developing cyber resilience to shifting cybersecurity responsibility away from the end user, the new national cybersecurity strategy has big implications for SMBs.
The Relationship Between Enterprise Tech Debt And Systemic Risk
Without the qualification of tech debt, business decisions will be made based on the old, comfortable, current status quo. And systemic risk will increase.
Wednesday, June 5, 2024
49% of CEOs say AI could do the bulk of their work. What does it mean for the C-suite?
A new survey sheds light on where artificial intelligence will change the way business leaders do their jobs.
Jaguar Land Rover creates better company continuity with Power Platform app-building
Uncover the secrets behind Jaguar Land Rover's journey towards innovation and success. Discover how the company addressed the challenge of enhancing collaboration and driving efficiency with the power of Microsoft Power Platform and Teams. Learn about benefits gained including streamlined operations and accelerated decision-making. Dive into their inspiring story and gain insights that can transform your own business. Read the Jaguar Land Rover Customer Story Here!
Maximizing development with OpenShift Virtualization
The cost of dedicated hardware and IT teams for development programs forces many businesses to encompass multiple workload types and deployment methodologies to increase developer performance.
For this reason, it makes sense to use a platform that supports both container orchestration and virtualization, like Red Hat OpenShift. Download this solution brief to see how it can provide your organization with a path to modernization as part of a unified hybrid cloud platform.
🤔In general, would you say that you have a clear #AIstrategy that guides all your AI purchasing and implementation solutions? Or do you rely on a more ad hoc approach for procuring and leveraging AI?
🤔In general, would you say that you have a clear #AIstrategy that guides all your AI purchasing and implementation solutions? Or do you rely on a more ad hoc approach for procuring and leveraging AI?
What are the biggest factors that go into your organization's decision on the right cloud environment? Cost? Operational needs? UX? #cloudcomputing
What are the biggest factors that go into your organization's decision on the right cloud environment? Cost? Operational needs? UX?
#cloudcomputing
Does your organization have an overarching #cyberstrategy to inform your cybersecurity purchasing decisions? Or do you make decisions based on needs as they arise?
Does your organization have an overarching #cyberstrategy to inform your cybersecurity purchasing decisions? Or do you make decisions based on needs as they arise?
A comeback for private clouds
Enterprises facing high cloud costs are taking a more balanced look at where workloads should reside and considering repatriation to a cloud in their own data center.
AI and SMBs: How to decide what is right for you
Tweet Email By Irana Wasti, chief product officer at BILL BPT From the news to social media to your favorite podcast, artificial intelligence (AI) is capturing headlines. You've probably heard about generative AI tools that can write articles, create plans and manipulate images, and as a business owner, you might be curious how this could...
Thinking about either your organization or industry: are you seeing a clear shortage of #ITtalent? If so, how do you think businesses can fill this talent gap?
Thinking about either your organization or industry: are you seeing a clear shortage of #ITtalent? If so, how do you think businesses can fill this talent gap?
Is managing and optimizing your tech stack a major challenge at your organization? If so, what are you doing to solve it? #TechStack #ITOps
Is managing and optimizing your tech stack a major challenge at your organization? If so, what are you doing to solve it?
#TechStack #ITOps
Tuesday, June 4, 2024
HR Trends: Fewer Layoffs, More Hybrid Workplaces
More than half of companies are remote or hybrid and have no plans to bring employees back to the office full-time.
Designing the New Hybrid Meeting Experience — For Everyone
The future everyone anticipated during the pandemic is here: A hybrid era with flexible work locations where everyone needs to be on equal ground no matter where they are. With people spending 148 percent more time each week in Microsoft Teams meetings than before the pandemic and 66 percent of decision makers considering redesigning physical spaces to accommodate hybrid work, making meetings more inclusive is a must. This blog tells the story about how teams from across Microsoft work together to help remote and in-person workers see eye-to-eye. Read the blog to learn from Microsoft's experience.
CISA lays out how to practice secure-by-design
Secure-by-design—a CISA philosophy encouraging software manufacturers to design products in a way that minimizes security vulnerabilities—requires deft implementation. Here's the breakdown:
Google's new service puts spotlight on multi-cloud networking
Should you stay with cloud partners - or play the field?
Mastering AI Quality: Strategies for CDOs and Tech Leaders
AI/ML's opaque processes challenge data quality and decision-making, emphasizing the need for understanding and control.
Low-code signals 2023 - Microsoft Power Platform Blog
Your organization is being squeezed at all levels. Your IT department is no exception as it looks for creative ways to cut costs while dealing with growing application backlogs. One way forward? Low-code. In this blog, Microsoft GM Richard Riley looks at research showing how low-code empowers IT to rapidly build technical solutions and streamline data insights while lowering costs. Read the blog for insight and to learn where Microsoft Power Platform fits in.
The extraordinary synergy of wi-fi and 5G in enterprise networks
Separately, Wi-Fi and 5G are amazing technologies. When used together, they are unleashing incredible capabilities for enterprises, as in 1+1=3.
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