Engage your customers with the Queues app in Microsoft Teams

Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Everlasting Fairytale for help designing a Teams strategy that meets your service goals.

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