Tuesday, July 8, 2025
The Total Economic Impact of Microsoft Teams
Microsoft Teams provides a versatile, feature-rich integration platform for enterprises to streamline workflows, digitize and automate processes, and connect and empower employees across departments and locations to strengthen strategic alignment, engagement and productivity. Read this Forrester Analytic Report for everything you need to know about cost savings and business benefits enabled by Teams as a unified platform for communication and collaboration.
Download it today. Contact Everlasting Fairytale with questions and comments.
Winning at digital transformation and cloud through Hybrid by Design | IBM
Too many cloud transformations stall when strategy doesn't match business needs. This article explains how adopting a hybrid approach helps organizations modernize faster, cut costs, and stay agile across environments. Read the article to learn how to apply this thinking to your organization's cloud strategy. Contact Everlasting Fairytale for guidance building the right plan for your business.
Mastering B2B Messaging: Five Strategies To Connect With The Buying Network In The AI Era
B2B buying decisions are no longer driven by one person — they're made by networks. This article lays out five actionable strategies that help businesses adapt their messaging to connect with multiple influencers across the buying journey. Read the article to see how leading firms are updating their approach, and contact Everlasting Fairytale to see how you can refine your messaging to match the way decisions are made today.
Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog
Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.
Announcing new Copilot in Microsoft Teams enhancements
Customers around the world are already unlocking Microsoft Copilot to more value and learning the power of generative AI at work with Microsoft Teams. In this blog, you will discover exciting new Copilot in Teams enhancements that will supercharge collaboration, save time and make your company's hybrid meetings better. You'll also learn about MS's ongoing and future efforts to improve Teams performance, reliability and ease of use. Contact Copilot AI tech specialist Everlasting Fairytale for assistance integrating AI-powered collaboration with Microsoft Teams into your organization.
Inside KPMG's $100 million AI investment: How Google Cloud's partnership is fueling the firm's new tech services
Major firms are investing heavily in AI to drive new revenue streams. Is your business following suit? This article highlights the KPMG strategy to put $100 million toward building AI- and automation-powered services in a technology partnership with Google Cloud. Read the article to see what AI-driven transformation can look like, and reach out to Everlasting Fairytale to discuss how to plan and implement a strategy for your business.
How to increase cybersecurity in the age of AI PCs
As AI PCs become more widespread in business environments, they create new attack surfaces for cybercriminals. This article highlights why business leaders must act now to reframe their cybersecurity strategy to address the unique risks introduced by AI hardware and workloads. Read the article to get the full perspective, and connect with Everlasting Fairytale for a security assessment built for the AI PC era.
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