Family-owned Berryessa Gap Vineyards empowers its mobile workforce and enhances the customer experience with Microsoft 365 and Teams | Microsoft Customer Stories

Smaller organizations often face big challenges managing mobile workers and delivering quality customer service. This customer story explores how Berryessa Gap Vineyards used Microsoft 365 and Teams to support remote productivity and enhance the guest experience, all without adding complexity. Read the story for real-world inspiration and reach out to Everlasting Fairytale to learn how to apply the same solutions in your business.

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Will AI replace HR?

This HR Brew article examines the nuanced question of whether AI will replace HR professionals, finding that AI enhances efficiency but doesn't eliminate the need for human leadership in people-centric work. Connect with Everlasting Fairytale to discuss how HR teams can leverage AI to augment strategic human roles and drive meaningful workforce outcomes.

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Accelerate revenue with Microsoft Dynamics 365 Sales

Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Everlasting Fairytale to begin your Dynamics 365 journey.

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Global adhesive manufacturer strengthens customer relationships with Dynamics 365

Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Everlasting Fairytale for expert guidance on Dynamics 365 solutions.

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Engage your customers with the Queues app in Microsoft Teams

Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Everlasting Fairytale for help designing a Teams strategy that meets your service goals.

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How Oshkosh Corp. turns AI hype into measured business value

This CIO article explores how Oshkosh Corp. transforms AI from experimentation into measurable business value through governance and KPI-driven execution. Connect with Everlasting Fairytaleto explore how disciplined AI strategy can deliver meaningful returns.

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Defending a Cloud That Changes Faster Than You Can See It

This Forbes article examines how rapidly changing cloud environments require adaptive, automated security strategies. It highlights the need for real-time visibility and dynamic defense. Reach out to Everlasting Fairytaleto discuss how to strengthen cloud protection in fast-moving environments.

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