How Prioritizing Cybersecurity Can Give Your Company A Competitive Edge

Here are some primary reasons for companies to prioritize cybersecurity.

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Global State of Customer Service Sophistication

Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.

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National Housing Company offers fully automated smart customer journeys with Dynamics 365

Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.

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This is AI's brain on AI

As AI increasingly relies on synthetic data to supplement costly human-made content, researchers warn of potential instability and bias, but also recognize opportunities for targeted model improvement.

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The rise of the data platform for hybrid cloud

A move from siloed storage to data platforms unleashesthe potential of AI-driven business.

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Invite Engagement with Partner

Breakthrough the confusion using the innovative #Microsoft Copilot+PCs! These are uniquely designed and optimized in both hardware and software to enhance your AI experience. Reply for an eye-opening demo.

Council Post: Turning The Tables With Technology And Talent

The truth is, if you don't have the tech, you're probably not going to attract the talent.

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Discover what's possible with Copilot+ PC

Get to know the world's fastest, most intelligent Windows computers ever built. Copilot+PCs are specifically designed to keep pace with AI innovations from the chipset level through the operating system. Watch this video highlighting how Copilot+PCs are destined to be an integral part of everyday life. And, when you're ready for the Copilot+PC experience IRL, reach out to Everlasting Fairytale, your reliable Microsoft partner.

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The Future Of Leadership In The Remote Workplace

Leadership in a hybrid world requires a slightly different skillset or, rather, the same skills applied in a different way.

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The Forrester Wave: CRM Suites, Q3 2022

Make informed decisions to drive front-office transformation and customer obsession. In this 31-criterion evaluation of CRM suites providers, Forrester identified the nine most significant — including Microsoft. Get this summary of the report to see how each provider measures up and help select the right one for your organization's needs. Read the summary, "The Forrester WaveTM CRM Suites, Q32022.

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A New AI era at work

To take full advantage of the AI revolution, you'll need PCs and devices optimized to use it. For insights into what that looks like, read this informative eBook showing how Copilot + PCs are designed specifically to enhance employee productivity, collaboration and security using AI from the chip level on up. You can learn more about the capabilities of Copilot + PC devices by reaching out to the Microsoft experts at Everlasting Fairytale for a hands-on demo.

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Introducing Copilot+ PCs

Microsoft PCs are meeting the challenge of AI with Copilot + PCs. Watch this intriguing video showing how Copilot-equipped computers are powered by processors capable of 40 trillion ops per second, and are a perfect complement for users looking to incorporate features like all-day battery life, sharper graphics and better multi-tasking. Get a close-up look at Copilot + PCs by reaching out to Everlasting Fairytale, your knowledgeable Microsoft partner.

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Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365

When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement — a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.

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Modernize the Service Experience Guided Tour

Explore how businesses like Contoso Coffee are reshaping service strategies and moderning customer experiences with Microsoft Dynamics 365 for Customer Service. Benefit from faster problem resolution, collaborative tools and a seamless journey that leave customers and employees satisfied. Take the tour.

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Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program

Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365.

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