Tuesday, December 31, 2024
New workplace trends and how HR should adapt
This article offers terrific insight into the trends and innovations gaining momentum in the new era of hybrid work as millennials move into leadership positions.
Choose a Microsoft 365 subscription
Offer service that earns lifelong customers
Explore Dynamics 365 service solutions that combine AI-powered customer service with connected field service to exceed customer expectations.
Specialty window manufacturer Zöllner runs business more effectively with Microsoft 365 Business Premium
Learn from the inspiring success story of Zoellner Fensterbau, a manufacturing company that transformed operations with Microsoft 365 Business Premium. Discover how the company streamlined production, enhanced collaboration and boosted productivity with the power of Microsoft's comprehensive suite of tools.
What would you say is your biggest obstacle to delivering highly personalized customer interactions? And have you explored any #AI-powered solutions that could help you overcome the personalization hurdle? 🤔
What would you say is your biggest obstacle to delivering highly personalized customer interactions? And have you explored any #AI-powered solutions that could help you overcome the personalization hurdle? 🤔
Council Post: The Next Big Data Leap: How AI Is Reshaping Data And Analytics Roles
The future lies at the dynamic intersection of data analytics and AI. The whopping $42.5 billion investment in AI startups is elevating data science to new heights, empowering decisionmakers to derive critical insights from the escalating volume of data.
Check out this article.
Reimagining cloud strategy for AI-first enterprises
New research illuminates findings about cloud maturity, data readiness, and AI adoption. Read the article to understand how businesses are integrating cloud and AI strategy to take their operations to new heights.
is ready to work with you on your cloud and AI strategy.
7 Essential Trends IT Departments Must Tackle In 2025
Discover how AI operations, advanced cybersecurity, and emerging technologies are revolutionizing IT departments in 2025 as organizations adapt.
Zero Trust Architecture: Redefining Cybersecurity in the Modern IT Landscape
Operating on the assumption that no entity, whether inside or outside the network, is trusted by default, Zero Trust has emerged as an indispensable security framework in today's ultra dangerous cybersecurity environment.
Read the article for a great synopsis of why Zero Trust is the best insurance against a devastating data breach. is ready to work with you on the security solution that meets your needs.
Happy New Year!
Navigating 3 Areas of Enterprise Tech Disruption
Enterprise IT has grown so much in complexity and scale that it's wreaking havoc across organizations' technology, operations, and connectivity.
Fortunately, you can turn this chaos into opportunity for productivity and growth by gaining full control over your infrastructure and architecture.
Read the article for details and reach out to to schedule a free IT architecture consultation.
Tuesday, December 24, 2024
Tuesday, December 17, 2024
Data Governance Concerns in the Age of AI
As many organizations make use of generative AI, there is growing concern about data governance issues that may emerge.
Cloud inflation affects IT spending trends
IT spending trends point to an uptick in cloud and services spending, with inflation contributing to the increase. Read about the tech growth outlook.
Work smarter: 3 practical ways to increase productivity for your small business
According to a Microsoft Work Trend Index Special Report, 85% of business leaders say hybrid work makes them feel less confident about employees' productivity. This makes it critical that you help employees work smarter by staying focused on the work that's most important. The Microsoft eBook, "Work smarter: 3 practical ways to increase productivity for your small business," provides guidance. Download the eBook for tips and how to put them to work.
View: Work smarter: 3 practical ways to increase productivity for your small business
Jaguar Land Rover creates better company continuity with Power Platform app-building
Uncover the secrets behind Jaguar Land Rover's journey towards innovation and success. Discover how the company addressed the challenge of enhancing collaboration and driving efficiency with the power of Microsoft Power Platform and Teams. Learn about benefits gained including streamlined operations and accelerated decision-making. Dive into their inspiring story and gain insights that can transform your own business. Read the Jaguar Land Rover Customer Story Here!
Hybrid work leads to mid-week crowding and need to retain space
Despite some employees still working remotely, managers recognize the wisdom of keeping their same office square footage.
Grow your small business with Microsoft 365
Unveil the secrets to SMB success in this blog post, "Grow Your Small Business with Microsoft 365." Discover how Microsoft's powerful suite of tools and solutions can transform your business operations, enhance productivity and foster collaboration. Read the blog post to gain valuable insights and practical strategies on leveraging Microsoft 365 to its fullest potential.
Low-code signals 2023
Your organization is being squeezed at all levels. Your IT department is no exception as it looks for creative ways to cut costs while dealing with growing application backlogs. One way forward? Low-code. In this blog, Microsoft GM Richard Riley looks at research showing how low-code empowers IT to rapidly build technical solutions and streamline data insights while lowering costs. Read the blog for insight and to learn where Microsoft Power Platform fits in.
Compliance vs. Security: Striking the Right Balance in Cybersecurity
Compliance and security often go hand in hand as ideas that attempt to protect against cyber threats. While both compliance and security are designed to lower risk, they are not mutually inclusive.
The extraordinary synergy of wi-fi and 5G in enterprise networks
Separately, Wi-Fi and 5G are amazing technologies. When used together, they are unleashing incredible capabilities for enterprises, as in 1+1=3.
IT departments, stretched thin amid hybrid work, are craving AI support
There are numerous tactics leaders can introduce to their organizations to keep IT workers from calling it quits.
Tuesday, December 10, 2024
Strategies For Scaling Generative AI In Large Organizations
Beginning to implement generative AI comes with unique challenges and considerations—particularly for large organizations.
On-premise vs. cloud - Analyzing the benefits, risks and costs for enterprises
Explore the critical factors influencing the on-premise vs. cloud debate for enterprises. Analyze benefits, risks, and costs to make an informed decision.
Unpacking The National Cybersecurity Strategy: What Matters Most For The Private Sector?
From increasing market incentives for developing cyber resilience to shifting cybersecurity responsibility away from the end user, the new national cybersecurity strategy has big implications for SMBs.
The Relationship Between Enterprise Tech Debt And Systemic Risk
Without the qualification of tech debt, business decisions will be made based on the old, comfortable, current status quo. And systemic risk will increase.
What is Microsoft 365 for Business?
How Copilot is Transforming One Global Creative Agency
Get this customer story for a behind-the-scenes look at how one of the first adopters of Microsoft Copilot is using the platform to realize efficiencies and improve collaboration. If you're interested in learning more about integrating Copilot inside your organization, contact us for a free consultation and demo.
How small and medium businesses emerged stronger than ever after the pandemic
Discover how small and medium businesses transformed challenges into triumphs after the pandemic. This insightful article from Microsoft uncovers their secrets to emerging stronger than ever. Read the article to gain valuable knowledge on strategies, tools and ideas for thriving in the face of adversity. Unlock the key takeaways and be inspired to apply them to your own business.
Introducing Microsoft Dynamics 365 Copilot, the world's first copilot in both CRM and ERP, that brings next-generation AI to every line of business - The Official Microsoft Blog
With 9 in 10 workers hoping to use AI to reduce repetitive tasks, Microsoft Dynamics 365 Copilot delivers AI tools built for sales, service, marketing, operations and supply chain roles. Read this blog showing how Copilot helps everyone spend more time on the best parts of their jobs and less time on mundane tasks.
IT departments, stretched thin amid hybrid work, are craving AI support
There are numerous tactics leaders can introduce to their organizations to keep IT workers from calling it quits.
Tuesday, December 3, 2024
A free consultation on optimizing your hybrid work environment
If there's ongoing tension between you and your employees when it comes to remote work policies, we may be able to help bridge the divide by introducing you to the newest collaboration and productivity tech. Book a free consultation to learn more.
View: A free consultation on optimizing your hybrid work environment
Improve processes with AI—free demo
If process inefficiencies are hampering your ability to grow and innovate, you could benefit from an AI powered solution designed to streamline and improve business processes. Schedule a free demo today.
Pick a tech solution aligned to your business goals
With the tech landscape undergoing continuous change, it can be overwhelming to discern between a business critical and a nice-to-have solution. We can help you make the right purchasing decision based on your business goals. Book your free consultation today.
The slow evolution of enterprise tech
Enterprises have largely favored the same programming languages and databases for the past decade, so don't panic if you haven't mastered artificial intelligence yet.
Are you paying too much for the cloud? Free assessment
Are your cloud costs far exceeding initial projections and wrecking your IT budget? Because we partner with leading cloud providers, we can help you reduce cloud waste. Schedule a free consultation to learn more.
View: Are you paying too much for the cloud? Free assessment
Planning a cybersecurity budget—free consultation
Is your cybersecurity strategy optimized for the rapidly evolving threat landscape? We can help you put together a cost-effective cybersecurity plan that will keep your business safe. Book your free consultation today.
Many businesses are still holding back on spending big when it comes to AI
AI won't replace content creators after all
Build and implement solutions for nonprofits with Microsoft
Demand for nonprofit services is growing. From preserving clean air and water to fighting malnutrition and cardiovascular disease to delivering disaster relief, there are so many problems that can be solved with technology. Microsoft donated more than $4.7 billion to nearly 400,000 nonprofits worldwide last year. This video highlights a few that benefit from Microsoft AI and cloud technology including Copilot to address some of the world's biggest problems. A Microsoft partner, Everlasting Fairytale is committed to the mission to expand the number of nonprofits served. Watch this video for ideas on how we help your nonprofit advance your mission with Microsoft cloud ad AI technology.
Balancing AI Innovation and Tech Debt in the Cloud
With meticulous governance, organizations can harness the power of AI while maintaining a secure, compliant and cost-effective cloud environment.
NIST Updated Its Cybersecurity Framework. What Does That Mean for Agencies?
Updates by the National Institute of Standards and Technology will offer organizations new tools for risk management, with an emphasis on governance and supply chain security. The updates aimt o provide more comprehensive, flexible, and inclusive approach to cybersecurity, addressing emerging threats and fostering resilience across various industries.
Nonprofit leader's guide to moving to the cloud with confidence
Ready to adopt a cloud-based business management solution to unlock insights, adapt faster, collaborate better, and further your nonprofit's mission? Download your complimentary copy of the Microsoft eBook, "Nonprofit leader's guide to moving to the cloud with confidence." Packed with insights and practical tips, this definitive guide will help you assess your readiness for cloud migration and provide a checklist of steps towards migration success with Microsoft Dynamics 365 Business Central - including determining your eligibility for a 60% discount on Dynamics 365 Business Central. A Microsoft partner, Everlasting Fairytale can help you get started. Contact us when you're ready.
View: Nonprofit leader's guide to moving to the cloud with confidence
Blue Marine Foundation saves time and money with automatic reporting in Dynamics 365 Business Central
Blue Marine Foundation is on a mission to save the oceans. When its finance and reporting system couldn't keep up with growth, it implemented Microsoft Dynamics 365 Business Central. Read the customer story to learn from Blue Marine Foundation's experience, including how Dynamics' automated reporting gives its project managers the information they need to advance it environmental causes.
Mixing it up: Hybrid work models can offer the best of both worlds for worker well-being and productivity
Prime Minister Christopher Luxon sparked debate on the future of work in New Zealand this week when he ordered public service employees back to the office.
Tuesday, November 26, 2024
What Is the New Hushed Hybrid Work Trend?
The new hushed hybrid work trend has employees colluding with the managers to allow work-from-home days in secret. This trend has both benefits and drawbacks-as well as far reaching implications for business ops and talent acquisition.
Work smarter: 3 practical ways to increase productivity for your small business
According to a Microsoft Work Trend Index Special Report, 85% of business leaders say hybrid work makes them feel less confident about employees' productivity. This makes it critical that you help employees work smarter by staying focused on the work that's most important. The Microsoft eBook, "Work smarter: 3 practical ways to increase productivity for your small business," provides guidance. Download the eBook for tips and how to put them to work.
View: Work smarter: 3 practical ways to increase productivity for your small business
Microsoft Teams boosts productivity with collaborative apps | Microsoft 365 Blog
How worried are you that hybrid work is making your employees less, not more, productive? If you're concerned, you're not alone. Let's start a conversation on how to keep employees focused on what matters most.
What are your biggest roadblocks to making fast, data-driven decisions? Is it talent shortage, lacking the right tools, budget constraints or something else? 🤔 #Analytics
What are your biggest roadblocks to making fast, data-driven decisions? Is it talent shortage, lacking the right tools, budget constraints or something else? 🤔
#Analytics
Domino's Pizza: Ensuring customer satisfaction with data-driven demand planning in Microsoft Dynamics 365
Read the case study to discover how Domino's pizza created exceptional customer experiences by delivering the right product to the right store at the right time with Dynamics 365's demand planning, AI, automation, and analytics capabilities.
Contact us to discuss achieving similar results for your organization.
How AI-Powered Immunoscience is Transforming Healthcare
See how new AI tech is helping to make connections between diseases once thought to be unrelated, unlock treatment options, and usher in a new era of drug discovery.
Interested in exploring how AI can transform your industry or business? Just hit reply to schedule a demo of a customizable AI solution.
Cloud computing in the United States - statistics & facts
Discover all statistics and data on Cloud computing in the United States now on statista.com!
Cybersecurity Has a Talent Shortage. Here's How to Close the Gap
By embracing future-ready workforce practices to close the cybersecurity talent gap, employers will be in a better position to capitalize on opportunities and address emerging threats. Cybersecurity experts at are ready to help you strengthen your security posture.
Simplify IT operations with observability and AIOps
IT teams face multiple operational challenges that can be effectively addressed with the right observability and AIOps solution.
Tuesday, November 19, 2024
Introducing Microsoft 365 Copilot: Your Copilot for Work
Grow your small business with Microsoft 365
Discover how new innovations in Microsoft 365 across AI, payments, collaboration tools, and security can help small and medium businesses grow.
How Will Artificial Intelligence Change Higher Ed? Let Us Count the Ways
The 2024 New Jersey Big Data Alliance Symposium, held last spring at Rutgers-New Brunswick, focused on the impacts of AI on society and higher education. Key takeaways include AI's amazing ability to automate tedious manual tasks (e.g., transcribing handwritten historical documents into text), streamlining the admissions process and significantly improving the feedback loop.
Many Businesses Are Nearing the Completion of Their Cloud Migrations
Within three years, many organizations will be running most applications on public clouds, new CDW research finds.
The Cybersecurity Burnout Crisis Is Reaching The Breaking Point
CISOs face rising burnout from overwork and evolving cyberthreats. Organizations must invest in resources and support to retain workers and strengthen security defenses.
is ready to discuss with you how you can strengthen your organization's security without having to hire new talent or burning out your IT team/
Repay 'Digital Debt' By Simplifying IT Infrastructure
Are you in digital debt? Find out how excessive business tools and notifications can lead to burnout and decreased creativity. Get actionable tips on driving IT efficiency, erasing digital debt and reinvigorating your exhausted staff.
Hybrid work is growing the fastest in these 5 industries
Among the top categories, account management work saw the highest growth rate (62%) in hybrid job postings over the past six months.
As hybrid work adoption accelerates across most industries, is ready to work with you ensure that your company's hybrid work model is optimized for everything from talent retention to collaboration and profitability.
Tuesday, November 12, 2024
Use Teams for your business
From helping personalize customer engagement to building a real-time retail supply chain, improving productivity & proactively mitigating disruptions, @MSFTDynamics365 delivers truly transformative capabilities. ✨ Details: #AIpower
From helping personalize customer engagement to building a real-time retail supply chain, improving productivity & proactively mitigating disruptions, @MSFTDynamics365 delivers truly transformative capabilities. ✨ Details:
#AIpower
Thread creates game-changing solution for IT service providers with Azure OpenAI service
How can cutting-edge technology and strategic collaboration revolutionize your business? Learn from the remarkable success story of Thread Professional Services. By leveraging the power of Microsoft Azure and OpenAI services, Thread Professional Services achieved unprecedented growth and overcame significant challenges. Get the story for highlights of benefits and to discover the secrets of Thread's success using the transformative power of Azure and OpenAI to drive innovation, efficiency and growth.
Shaping the future of retail with AI and Dynamics 365
From helping personalize customer engagement to building a real-time retail supply chain, improving productivity and proactively mitigating disruptions, Dynamics 365 can do wonders for your company. Read the blog for a deep dive into how the new AI-powered solution is transforming retail and contact us to discuss how you can put AI to work for your business.
AI Changes Big and Small Computing
Data centers will get bigger, while more processing will move closer to the edge. The exponential growth in data centers necessary to meet AI's computing demands will have massive implications for businesses and the economy.
The power of purpose-built cloud infrastructure
With the cookie cutter cloud model becoming more obsolete due to cloud requirements varying across different businesses and industries, purpose-built cloud-which can be customized to handle specific workloads, ensuring low latency, high throughput, and greater resource utilization-is quickly gaining steam as the superior alternative.
Read the article to learn more.
'The worst thing you can do' after a data breach, according to a cybersecurity expert
Data breaches are so common that you may be tempted to ignore them altogether. But doing so is a big mistake, cybersecurity experts say.
Generative AI Causes Costly Mistakes for Enterprise Buyers
Confusion surrounding generative AI exists in the market, leading enterprises into unnecessary expense and delays, according to Gartner's Erick Brethenoux.
Was Hybrid The Wrong Approach To Delivering Workplace Flexibility?
Despite the growth of hybrid workplace policies, many organizations struggle to make them work. A broader, more multi-faceted approach to workplace flexibility can help.
Tuesday, November 5, 2024
Has your organization considered a low-code approach to building a chatbot to improve efficiency and streamline customer service ops? We'd love to hear about your experience! #NextGenAI
Has your organization considered a low-code approach to building a chatbot to improve efficiency and streamline customer service ops? We'd love to hear about your experience!
#NextGenAI
2023 State of Goal Setting Report
The process of setting goals in a systematic way before managing and sharing progress is the nucleus for organizational accomplishment. Goals are created to define and attain success, but they are only useful when they are documented clearly and referred to regularly. In December 2022, Microsoft commissioned Forrester Consulting to examine the goal setting and management process within enterprise-sized companies globally, to understand the role that clear goal setting and management frameworks and outcomes play in business success and employee experience (EX). Download your complimentary copy of the Forrester report to explore key findings.
Global consulting firm CAI boosts business agility and operational alignment with Viva Goals and the OKR framework
CAI helps clients design, deliver, operate, and maintain quality, critical manufacturing facilities by pooling the global resources of more than 800 employee-owners. As the company grew and expanded its services and delivery capabilities, the need for more modern goal setting and management approaches became apparent. That's when CAI adopted Microsoft Viva Goals. Viva Goals is a module in the Microsoft Viva customer experience platform designed to enhance productivity, collaboration and employee wellbeing. Read this customer story to learn how CAI benefits from Viva Goals and its seamless integrations with Microsoft Teams and Power BI to better plan, manage and communicate objective and key results (OKR) frameworks to ensure alignment with business strategy.
Build solutions faster with Microsoft Power Platform and next-generation AI
Microsoft Power Platform empowers developers to solve business problems faster and more cost-effectively, while providing end users with a seamless way to incorporate AI into their projects, thereby boosting productivity. Read the blog for details and contact a Microsoft Power Platform consultant at Everlasting Fairytale to discuss our flexible pricing and implementation options.
The Billion-Dollar AI Gamble: Data Centers As The New High-Stakes Game
Explore the vital role of data centers in powering AI and the digital economy, and discover why understanding their use cases is key to making successful investments. Read this Forbes article for an excellent overview of the different types of data centers and the critical role they play in today's economy.
What are the Most Popular Cloud Platforms Among Tech Pros?
For years, Amazon Web Services (AWS) seemed to dominate tech professionals' cloud usage. Is that still the case? Or have competing web platforms made strides in adoption over the past few years?
Top 10 Cybersecurity Strategies
Cyber Magazine takes a look at the top 10 cyber strategies that can help enterprises improve their security posture
Updating Enterprise Technology to Scale to "AI Everywhere"
Companies can't scale their AI solutions without also reshaping their technology function to enable this massive shift. Taking an "AI everywhere" approach to re-architecting the tech stack is a critical, foundational step. Equally important will be upgrading current ways of working to make the best use of new AI solutions, which will require bringing the discipline of software development to the adoption of AI models.
Productivity problems persist for HR with hybrid workplace 'fauxductivity'
Half of managers still believe staff are engaging in "fauxductivity" — or faking activity and pretending to work while on the clock, a survey found.
Tuesday, October 29, 2024
Hybrid Work: A Guide for Business Leaders
Microsoft has discovered that understanding and keeping pace with new employee expectations are key to making hybrid work, work. Read the eBook for additional insight on how to make the hybrid work environment work for your organization.
The new era of AI-powered business
Discover how Microsoft Dynamics 365 empowers organizations to get a complete picture of their entire business by connecting and accessing data from hundreds of sources, while driving efficiency and productivity.
Enable secure and productive remote work on any device
Are you considering investing in an AI-powered solution that streamlines processes and accelerates content creation? If so, what are your top choices and why?
Are you considering investing in an AI-powered solution that streamlines processes and accelerates content creation? If so, what are your top choices and why?
How AI Will Transform The Labor Market: Essential Insights For Leaders
Explore how AI will reshape the labor market and discover key insights every leader must know to stay ahead in this evolving landscape. Read this Forbes article for a detailed analysis of this important issue and hit reply to discuss how you can integrate the right AI solution into your business operations in a way that minimizes harmful impact on employees.
How we're using 'chaos engineering' to make cloud computing less vulnerable to cyber attacks
Cloud computing powers services from transportation and healthcare to streaming services. With nearly 3 in 4 companies going over their estimated cloud budgets, cloud overspend is a serious problem that undermines the cloud's many transformative benefits.
Keeping cloud costs in check requires a mix of human and tech solutions outlined in this compelling article.
CISOs list human error as their top cybersecurity risk
Three in four CISOs label human error as their top cybersecurity risk. Which is why prioritizing both security awareness education and putting up guardrails designed to minimize employee mistakes or oversights is an essential component of any effective cybersecurity strategy.
Taking Control of Costs: New Tech Makes Business Spend Management Easier
For corporates, the goal, especially in the current inflationary environment, is to squeeze margins higher. Discover how companies leverage AI and data to control costs.
Maximizing Hybrid Work Success: Strategies for leaders to build effective, modern teams
Hybrid work has become the new normal but leading a successful hybrid team comes with its own set of challenges. See how to effectively navigate this shift to build high-performing teams in hybrid environments.
Tuesday, October 22, 2024
🤔What is the one biggest roadblock to #efficiency inside your organization? IT talent shortage? #Techsprawl? Lack of low code tools that empower staff to build solutions? Something else? We'd love to hear your thoughts!
🤔What is the one biggest roadblock to #efficiency inside your organization?
IT talent shortage?
#Techsprawl?
Lack of low code tools that empower staff to build solutions?
Something else? We'd love to hear your thoughts!
A Helpful Guide To AI's Impact On The Workforce
As AI continues to advance, so will the skills needed for success, driving both employers and employees to adapt.
The CISO Top 10: Your guide to navigating the biggest cybersecurity challenges
These guides are more than just a list; they are a strategic tool designed to empower CISOs with the knowledge and direction needed to drive impactful cybersecurity initiatives. Read this article for an overview of the major priorities every business must address to strengthen its security posture, including automation, AI & ML, cloud security, and identity and access management.
Why businesses choose Microsoft Power Platform
There's overwhelming evidence that companies that encourage digital skills throughout their organization by giving staff innovative tools, increase efficiency and gain a competitive advantage.
Watch this quick video for an overview of how the Microsoft Power Platform empowers these critical capabilities.
How automation and culture help curb cloud overspend
Business leaders struggling to rein in rising costs can turn to technical solutions, but overruns are also a people problem.
A big cloud hangs over Big Tech earnings: Is all this AI spending worth it?
Investors will be scrutinizing the AI spending levels of tech titans like Microsoft when they report earnings this week.
Recall on Surface Pro and Surface Laptop
The Microsoft Surface Pro and Surface Laptop are already known as proven business PCs. Now, they're even better. Take a look at this informative brochure outlining how Copilot+ PC and these outstanding machines work together to create the ideal platform to work with your AI apps. It's time to get a close-up look at this amazing innovation. Your knowledgeable Microsoft partner, Everlasting Fairytale, is ready to show you what they can do. Reach out today!
Introducing Copilot+ PCs
The post-Covid workplace is dominated by the hybrid model. Here's how to make it work.
The new hybrid work era presents scores of opportunities and risks that leaders must tactfully navigate to ensure their businesses thrive and their employees are productive and content. Check out the article for an excellent analysis of the key elements that go into a successful hybrid work model.
Tuesday, October 15, 2024
How Prioritizing Cybersecurity Can Give Your Company A Competitive Edge
Here are some primary reasons for companies to prioritize cybersecurity.
Global State of Customer Service Sophistication
Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.
National Housing Company offers fully automated smart customer journeys with Dynamics 365
Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.
This is AI's brain on AI
As AI increasingly relies on synthetic data to supplement costly human-made content, researchers warn of potential instability and bias, but also recognize opportunities for targeted model improvement.
The rise of the data platform for hybrid cloud
A move from siloed storage to data platforms unleashesthe potential of AI-driven business.
Invite Engagement with Partner
Breakthrough the confusion using the innovative #Microsoft Copilot+PCs! These are uniquely designed and optimized in both hardware and software to enhance your AI experience. Reply for an eye-opening demo.
Council Post: Turning The Tables With Technology And Talent
The truth is, if you don't have the tech, you're probably not going to attract the talent.
Discover what's possible with Copilot+ PC
The Future Of Leadership In The Remote Workplace
Leadership in a hybrid world requires a slightly different skillset or, rather, the same skills applied in a different way.
Tuesday, October 8, 2024
The Forrester Wave: CRM Suites, Q3 2022
Make informed decisions to drive front-office transformation and customer obsession. In this 31-criterion evaluation of CRM suites providers, Forrester identified the nine most significant — including Microsoft. Get this summary of the report to see how each provider measures up and help select the right one for your organization's needs. Read the summary, "The Forrester WaveTM CRM Suites, Q32022.
A New AI era at work
To take full advantage of the AI revolution, you'll need PCs and devices optimized to use it. For insights into what that looks like, read this informative eBook showing how Copilot + PCs are designed specifically to enhance employee productivity, collaboration and security using AI from the chip level on up.
You can learn more about the capabilities of Copilot + PC devices by reaching out to the Microsoft experts at Everlasting Fairytale for a hands-on demo.
Introducing Copilot+ PCs
Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365
When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement — a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.
Tuesday, October 1, 2024
Modernize the Service Experience Guided Tour
Explore how businesses like Contoso Coffee are reshaping service strategies and moderning customer experiences with Microsoft Dynamics 365 for Customer Service. Benefit from faster problem resolution, collaborative tools and a seamless journey that leave customers and employees satisfied. Take the tour.
Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365.
Tuesday, September 24, 2024
Six Trends That Are Shaping Supply Chain Transformation for Manufacturers
Supply chains have achieved major importance in manufacturing. Like other manufacturers, you depend on implementing the right supply chain strategies and technologies to stay competitive. In this report, you'll learn about six emerging trends that are shaping how supply chain leaders succeed. With an understanding of these trends and their impacts, you can identify opportunities to be more agile, efficient and competitive.
Read the report here.
View: Six Trends That Are Shaping Supply Chain Transformation for Manufacturers
What is Microsoft 365 for Business?
How small and medium businesses emerged stronger than ever after the pandemic
Discover how small and medium businesses transformed challenges into triumphs after the pandemic. This insightful article from Microsoft uncovers their secrets to emerging stronger than ever. Read the article to gain valuable knowledge on strategies, tools and ideas for thriving in the face of adversity. Unlock the key takeaways and be inspired to apply them to your own business.
'Tiny' AI, big world: New models show smaller can be smarter
IBM Research has developed a compact time-series forecasting model with fewer than 1 million parametersThis small model enables fast predictions and requires | Think bigger means better in AI? Think again.
Architecting cloud data resilience
A modern data resilience strategy starts with a cloud-native backup architecture.
SMEs can turn cybersecurity risk into opportunity
Small and medium enterprises (SMEs) are increasingly at risk of cyber threats, often serving as gateways to larger targets due to weaker security measures. While cybersecurity presents challenges, especially for smaller companies with limited budgets and expertise, it also offers growth opportunities by building customer trust and driving responsible technology use.
3 Ways Small Business IT Leaders Can Rightsize Their Tech Investments
SMBs must take a strategic approach to technology investments to remain competitive, efficient and secure in an increasingly complex business landscape.
Monday, September 23, 2024
7 Ways Employers Can Enhance Their Competitive Edge for Drawing Talent
New research examines employers' workforce management priorities, business practices and benefit offerings.
Tuesday, September 17, 2024
Global State of Customer Service Sophistication
When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.
How to establish a cybersecurity baseline, and why you should
Cybersecurity requires regular assessments of the environment, identifying the top risks, patching those and then retesting to confirm those issues have been resolved.
Council Post: The Evolution Of Modern Enterprise IT
A new breed of IT companies has emerged with an innovative approach. The focus became on scale, efficiency and automation.
HR is just 'scratching the surface' of what AI can do, leaders say
From automating tasks to analyzing data and answering internal questions, AI is transforming HR departments by freeing up HR managers to tackle strategic initiatives like diving deeper into trend analysis to predict attrition and success rates of workers.
Harnessing The Power Of AI In Telecommunications
As we navigate the complexities of this digital transformation, it's important to understand the role AI is likely to play in shaping the future of telcos.
The Private Cloud Revolution: How Artificial Intelligence Is Transforming IT Infrastructure
The world of technology is rapidly evolving, and one of the most significant changes is the combination of artificial intelligence (AI) and private cloud systems. This isn't just an update. It fundamentally changes IT operations, dramatically improving efficiency, scalability, and security.
is here when you're ready to get serious about implementing AI in your organization.
Free Work Trends Consultation
What workplace trends will have the biggest impact on how we work and live in the coming year? The answer will help you prepare for the future and empower employees with the insights, technology and support they need to move your organization forward. Having a vision of the business landscape ahead is critical to our work helping clients create and implement future-ready technology strategies. Receive a free Work Trends Consultation when you schedule direct.
Evolve the service level of sophistication with Dynamics 365 Customer Service
Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts.
Tuesday, September 10, 2024
What changes can you make to create more productive, inclusive #hybrid meeting experiences? Our @Microsoft Teams experts have a few ideas to share.
What changes can you make to create more productive, inclusive #hybrid meeting experiences? Our @Microsoft Teams experts have a few ideas to share.
Microsoft Dynamics 365 Customer Insights Guided Tour
Microsoft Dynamics 365 Customer Insights reimagines how teams manage and act on customer data. From a comprehensive 360-degree view to real-time journey orchestration, learn how to harness next-gen AI for deeper insights and stronger customer relationships.
Council Post: The Evolution Of Modern Enterprise IT
A new breed of IT companies has emerged with an innovative approach. The focus became on scale, efficiency and automation.
Workers Think AI Will Increase Burnout
As AI gets increasingly integrated into the workplace, a new employee survey reveals workers' conflicted feelings about the disruptive new tech
Deep automation: A CIO weapon for turning disruption into opportunity
In an era of constant disruption, CIOs and technology leaders are seeking new ways to not just weather the storm but thrive. Deep automation emerges as a powerful weapon in the CIO's arsenal. This article helps CIOs turn disruption into opportunity with deep automation's adaptable nature.
Cybersecurity Lessons Companies Can Learn After Massive Global Windows Outage
By Kelsey Kendall Earlier this month, CrowdStrike's buggy software update crashed many Windows computer systems, causing massive global disruptions to air travel, healthcare and businesses. Airlines are still trying to get back on track, and the outage hit companies with losses that could be in the billions of dollars, according to The Washington Post.
Leveraging AI For Better Cloud Runtime Security
The cloud is a massive attack surface and runtime security is complex. AI plays an essential role for managing the scale and sifting through the noise.
he Future of Education: How AI is Transforming Learning
Advancements in technology have transformed seemingly every industry over the years, including education. Technology has quickly evolved and increased in relevance in schools, from creating common space computer labs to assigning each student their own laptop at the beginning of the year. As the relevance and opportunity for devices such as laptops increase, the usage of tools such as artificial intelligence (AI) also increases.
Designing the New Hybrid Meeting Experience — For Everyone
We live in a hybrid world where flexible work is an expectation and where everyone needs to be on equal footing, everywhere. Making meetings more inclusive is a must when people spend 148 percent more time weekly in Microsoft Teams meetings than before Covid and 66 percent of decision makers are thinking about redesigning physical spaces for hybrid work. This blog shows how teams from across Microsoft work together to help remote and in-person workers see eye-to-eye. Read the blog to learn from Microsoft's experience.
Monday, September 9, 2024
Vattenfall Streamlines service, scaled for sustainability and growth with Dynamics 365
Vattenfall AB, a leading European energy provider, embarked on a transformative journey using Microsoft Dynamics 365. This case dives into how they optimized sales, services, and customer engagement, fostering trust and aligning with their Net Zero goals. Discover their success story and how Dynamics 365 can reshape your customer insights.
Tuesday, September 3, 2024
Hybrid Work Consultation
How do you give employees purpose and clarity in your hybrid workforce? We recommend reviewing your processes and programs to ensure clear guidelines. Receive a free consultation with one of our Hybrid Work consultants when you schedule direct.
Is Your Data AI-Ready? | TDWI
The promise of AI to transform business operations and accelerate innovation is being stymied by roadblocks, according to a recent survey that found 95% of businesses encounter obstacles in integrating AI into their organizations.
Read the article for some excellent tips on facilitating your AI implementation journey.
Lynk & Co is "changing mobility forever" with a customer-focused business driven by Dynamics 365
Lynk & Co, driven by a mission to change mobility forever, uses Microsoft Dynamics 365 to deliver unmatched customer experiences. From offering flexible vehicle acquisition methods to launching community-centered clubs, discover how this company revolutionized market strategy. Get the story.
Hybrid Work is Just Work. Are We Doing it Wrong?
On the topic of hybrid work, employees and employers are divided. Employees are embracing hybrid work and its benefits. Many employers on the other hand, are yearning for a return to pre-Covid office life while dealing with challenges such as shrinking budgets and tight talent markets.
To help leaders balance employee interests and organizational success, Microsoft surveyed 20,000 people worldwide and analyzed trillions of Microsoft 365 productivity signals, LinkedIn labor trends and Glint People Science findings. The data points to three pivots leaders must make to empower people for new ways of working. Read this blog to explore three pivots to help employees thrive and organizations succeed.
Deliver Stellar Customer Service
Get a quick look at Microsoft Dynamics 365 Customer Insights and how it enables you to transform real-time customer engagement. Learn how to seamlessly unify transactional, demographic and behavioral data, and how AI-driven content recommendations can reshape your brand's customer journey. Watch the video.
Global cloud market sees another huge spending spree as AI demand continues
Cloud infrastructure just won't stop growing, with the big three providers towering over the rest.
Read the article for an overview of the state of cloud spending and its implications for businesses. Reach out to the cloud experts at when you're ready to discuss your cloud computing goals and challenges.
There's No Secret Ingredient To Good Cybersecurity
There is no secret ingredient to successful cybersecurity—it's just your workforce, their skills and unwavering resolve. Read the article for insight into security imperatives, including: these simple but important steps: regular patching, employee awareness training, and fostering open communication about potential threats.
Then connect with a cybersecurity expert at .
Navigating 3 Areas of Enterprise Tech Disruption
Enterprise IT has grown so much in complexity and scale that it's wreaking havoc across organizations' technology, operations, and connectivity.
Fortunately, you can turn this chaos into opportunity for productivity and growth by gaining full control over your infrastructure and architecture.
Read the article for details and reach out to to schedule a free IT architecture consultation.
Monday, September 2, 2024
Remote Work Well-Being: How CEOs Can Best Support Remote Workers
Remote work is here to stay in some capacity. However, remote work well-being is often overlooked. Here are three solutions to support remote workers. Read this article to learn how employers can incorporate remote well-being into the workplace wellness strategy, ensuring a productive, happy and thriving workforce.
Tuesday, August 27, 2024
Free Hybrid Work Consultation
To the future of work, work-life balance and employee wellness are priorities. How do you deliver it with the right combination of technology, process and culture? Experts in designing and implementing hybrid work environments, Everlasting Fairytale can help you plan and deliver a hybrid work strategy for your organization. Receive a free consultation when you schedule direct.
3 Reasons Why The Promised Gains From AI Are Still Faraway
AI hype Is generating hundreds of billions of dollars in investment. Yet AI is still hobbled by inconsistent data, and crippled by siloed expertise. One of them-surprisingly-is that it's actually bad at simple math. Discover the other two in this insightful Forbes article.
Businesses elevate IT architecture to fight back tech sprawl
To address the exponential spike in technical debt and vendor sprawl, more companies are choosing to architect roles and stand up units, Forrester's Charles Betz said.
Read the article for details and reach out to to schedule a free IT architecture consultation.
Here are the 3 ways workers learn their most valuable skills
In his new book, artificial intelligence expert Matt Beane explores how employees can protect and sharpen their skills for the future of work.
Read the article for a fascinating look at how to leverage these tactics to get the best from your employees-whether remote or in-the-office.
Global State of Customer Service Sophistication
Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.
OpenShift Virtualization: Not as scary as it seems
Red Hat has announced that it will be ending support of Red Hat Virtualization (RHV) in 2026. This move gives customers about four years to migrate their RHV workloads to another solution in a market that's experiencing some major changes. In this article, we discuss one alternative to legacy virtualization: OpenShift Virtualization, a feature offered within Red Hat OpenShift.
CEO Insights
Employee well-being is hugely important to Marty Flanagan, President and CEO at Invesco, Ltd. In this short video, Flanagan shares highlights from an interview with two of Invesco's rising career employees on how hybrid work environments provide the flexibility people need to maintain a healthy work-life balance. Watch the video on LinkedIn and get access to the full conversation.
National Housing Company offers fully automated smart customer journeys with Dynamics 365
Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.
AI consumption to drive enterprise cloud spending spree
The research firm expects rapid advancement in AI technologies to double the market's size by 2028.
Read the article for a detailed analysis of how AI is reshaping enterprise consumption patterns. Among the key insights, is the growth of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS), while SaaS remains cloud's largest category, consuming two-fifths of enterprise cloud spend.
A CISO's Guide To Fortifying Your Cybersecurity Posture
With data breaches increasing 78% year-over-year in 2023 and the average cost of a single breach reaching a staggering $4.5 million, the need to implement robust and adaptable cybersecurity strategies has never been more urgent. Here are critical considerations for CISOs as they develop and implement successful AI strategies to combat modern cyber threats.
If you're concerned about cyber threats, is ready to talk you through your choices and find the solution that right for your organization.
Tuesday, August 20, 2024
How has your #hybridwork environment affected the company's internal collaboration efforts? @Microsoft can help you put a positive spin on that answer. #hybridwork
How has your #hybridwork environment affected the company's internal collaboration efforts? @Microsoft can help you put a positive spin on that answer.
#hybridwork
Exclusive: AI startups dominate Enterprise Tech list
While the jury is still out on how much AI tech will boost productivity and profitability, enterprise tech is all in on AI—with nearly half of the companies on the Enterprise Tech 30 list having origins rooted in generative AI.
Read the article for details on why companies building AI's infrastructure, tooling and core model technologies are attracting the most venture capital attention and what that means for the future of enterprise tech.
Learn OpenShift Virtualization: 7 training resources to help you get started
OpenShift Virtualization is an essential part of transforming and consolidating your platforms into a modern and unified tech stack that helps match your organization's skills and applications to its larger goals. Want to know more? You're in the right place. Here are 7 learning resources that will help you and your team get started.
Hybrid Work - The new Microsoft Office in Vienna
The Forrester Wave: CRM Suites, Q3 2022
Make informed decisions to drive front-office transformation and customer obsession. In this 31-criterion evaluation of CRM suites providers, Forrester identified the nine most significant — including Microsoft. Get this summary of the report to see how each provider measures up and help select the right one for your organization's needs. Read the summary, "The Forrester WaveTM CRM Suites, Q32022.
Council Post: AI's Transformative Impact On Small Businesses
While many major tech advances can feel like they were designed with big brands in mind, AI can help SMBs stay competitive with larger competitors, which is why most small businesses are enthusiastically embracing the novel tech. Read the article to discover how you can start using AI.
Reimagining cloud strategy for AI-first enterprises
New research illuminates findings about cloud maturity, data readiness, and AI adoption. Read the article to understand how businesses are integrating cloud and AI strategy to take their operations to new heights.
is ready to work with you on your cloud and AI strategy.
Zero Trust Architecture: Redefining Cybersecurity in the Modern IT Landscape
Operating on the assumption that no entity, whether inside or outside the network, is trusted by default, Zero Trust has emerged as an indispensable security framework in today's ultra dangerous cybersecurity environment.
Read the article for a great synopsis of why Zero Trust is the best insurance against a devastating data breach. is ready to work with you on the security solution that meets your needs.
Tuesday, August 13, 2024
The Future Of Work: Innovations Shaping Remote And Hybrid Models
Read the article for an overview of the drivers of a successful hybrid work model and strategies to maintain productivity and engagement as you navigate the seasons for optimal team performance.
Simple Ways to Enable Flexible Work Today
Every company's needs are different when it comes to figuring out flexible schedules that work for a particular organization. However, it's clear that it's now essential to support flexibility in different work styles for your people and teams. Read the blog for insight on six simple ways to enable flexible work at your organization.
Microsoft Dynamics 365 Customer Insights Guided Tour
Microsoft Dynamics 365 Customer Insights reimagines how teams manage and act on customer data. From a comprehensive 360-degree view to real-time journey orchestration, learn how to harness next-gen AI for deeper insights and stronger customer relationships.
How do you make flexible work the best it can be for different employees? Where do you start? Let a @Microsoft #hybridwork expert from Everlasting Fairytale provide the right answers. #WorkTrends #FutureOfWork
How do you make flexible work the best it can be for different employees? Where do you start? Let a @Microsoft #hybridwork expert from Everlasting Fairytale provide the right answers.
#WorkTrends #FutureOfWork
Vattenfall Streamlines service, scaled for sustainability and growth with Dynamics 365
Vattenfall AB, a leading European energy provider, embarked on a transformative journey using Microsoft Dynamics 365. This case dives into how they optimized sales, services, and customer engagement, fostering trust and aligning with their Net Zero goals. Discover their success story and how Dynamics 365 can reshape your customer insights.
Council Post: The Next Big Data Leap: How AI Is Reshaping Data And Analytics Roles
The future lies at the dynamic intersection of data analytics and AI. The whopping $42.5 billion investment in AI startups is elevating data science to new heights, empowering decisionmakers to derive critical insights from the escalating volume of data.
Check out this article.
21 Cloud Computing Trends That Will Dominate in 2024!
As companies continue to leverage the economies and new services cloud vendors offer, cloud computing will continue to grow in 2024 and beyond. Some trends are straightforward; others—like Service Mesh—are more obscure, but equally vital to gaining a comprehensive understanding of the complex cloud landscape. Read to learn more
Revolutionize your strategy with the latest cloud computing trends of 2024. can help you discover cutting-edge innovations & stay ahead in tech!
20 Emerging Cybersecurity Trends to Watch Out in 2024
Read this article for a comprehensive overview of the key trends that will shape the cybersecurity landscape in 2024 and beyond—including diverse attack vectors, IoT vulnerabilities, AI and ML powered attacks, and much more.
knows the latest cybersecurity trends and can help you stay ahead of threats.
The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes
Read the article for a comprehensive overview of the current landscape of AI in enterprise software—particularly its growing impact on user adoption and its transformative potential to improve customer loyalty, streamline workflows, and reduce operational costs.
can help you cultivate the capabilities necessary to provide seamless customer experiences and unlock new revenue opportunities.
Tuesday, August 6, 2024
Carat
Check out this use case story to learn how media agency Carat was able to form the partnership that allowed Microsoft Teams to become the Official Collaboration Platform of the NFL.
Global State of Customer Service Sophistication
When assessing your organization's customer service sophistication, it's helpful to consider the number of agents in proportion to the overall number of employees. Because while agents are often great experts, they can be even more effective and efficient when they have the freedom to focus on complex scenarios. The Microsoft report, "Global State of Customer Service Sophistication," focuses on the opportunities for automated self service at organizations where reliance on agent support is high. Download the report for insight on how you can unleash the full potential of agents by freeing up their time with the support of chatbots, web portal knowledge resources and personalized support across these channels.
Building a mission critical application platform
Organizations need highly resilient application platforms that give them the ability to scale while enabling security and compliance. Is it possible to find one platform that meets all of these needs? Read this blog to learn about Red Hat's "OpenShift on OpenShift" solution, which utilizes a highly available architecture, including infrastructure and tenant clusters, and automation through Red Hat Ansible and GitOps, providing a platform that meets all of today's needs.
How Microsoft Teams uses AI and machine learning to improve calls and meetings
Disruptive echo effects, poor room acoustics and choppy video are some common issues that hinder the effectiveness of online calls and meetings. Read the blog to learn how Microsoft Teams is improving such audio and video challenges through AI and machine learning.
Monday, August 5, 2024
Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform
When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences.
Tuesday, July 30, 2024
Hybrid Work Solutions Consultation
The transition to hybrid work requires transforming business processes. Make sure you're making all the right moves by setting up a hybrid work solutions consultation with an expert from Everlasting Fairytale.
OpenShift Virtualization: Unleashing the power of virtual environments
Despite the race toward cloud and cloud-native implementations, most IT workloads are hosted in virtual machines (VMs) and will continue to be. But as virtualization enters its fourth evolutionary epoch, those working with it face challenges like vendor lock-in.
Read this blog to learn how Red Hat OpenShift Virtualization empowers IT teams to integrate their workloads with more modern technology and capitalize on all virtualization has to offer. Connect with us at to navigate this technological advancement effectively.
How can Microsoft Dynamics 365 Sales help your sales teams be more collaborative, efficient and effective? Let us know if you'd like to start a conversation. @MSFTDynamics365
How can Microsoft Dynamics 365 Sales help your sales teams be more collaborative, efficient and effective? Let us know if you'd like to start a conversation.
@MSFTDynamics365
Microsoft: A Leader in hybrid work solutions across 23 analyst reports
No company is better positioned to help organizations meet the demands of hybrid work than Microsoft. Read the blog to gain insight on why Microsoft is recognized as a leader in seven different Gartner® Magic Quadrant™ reports, eight different Forrester Wave™ reports, and eight different IDC MarketScape reports.
Hybrid work: From personal experience to global trends
This pivot to remote and hybrid work has reshaped employee behaviors and expectations. Read the blog to gain additional insight on the findings from a recent Microsoft hybrid work report.
The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales helps sales teams be more collaborative, efficient and effective— saving your organization time and money by streamlining workflows and automating manual tasks. Microsoft commissioned Forrester Consulting to study how Microsoft Dynamics 365 Sales enables organizations to increase incremental operating profit and productivity while decreasing onboard time. Download your complimentary copy of "The Total Economic Impact of Microsoft Dynamics 365 Sales to explore key findings including return on investment, efficiency improvements and cost savings.
View: The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
Tuesday, July 23, 2024
Lynk & Co is "changing mobility forever" with a customer-focused business driven by Dynamics 365
Lynk & Co, driven by a mission to change mobility forever, uses Microsoft Dynamics 365 to deliver unmatched customer experiences. From offering flexible vehicle acquisition methods to launching community-centered clubs, discover how this company revolutionized market strategy. Get the story.
How Microsoft Teams uses AI and machine learning to improve calls and meetings
Microsoft is delivering innovative enhancements in Microsoft Teams focused on improving audio and video challenges through AI and machine learning. Read the blog to gain insight on the new improvements.
Monday, July 22, 2024
Deliver Stellar Customer Service
Get a quick look at Microsoft Dynamics 365 Customer Insights and how it enables you to transform real-time customer engagement. Learn how to seamlessly unify transactional, demographic and behavioral data, and how AI-driven content recommendations can reshape your brand's customer journey. Watch the video.
Tuesday, July 16, 2024
Cerner Associates Shape the Future of Healthcare in Hybrid Workplaces with Microsoft Collaboration Tools
Healthcare information technology solutions provider Cerner wanted a hybrid work approach, using tools that would combine the best of both worlds and create a flexible workplace that reflects the way people want to work today. Read the customer story to learn how Microsoft answered this call.
Global State of Customer Service Sophistication
Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave due to subpar service, the whitepaper provides actionable steps you can take today the sophistication of your customer service experiences. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions.
What does a productive #hybridwork environment look like to you? Comment to let us know your thoughts and contact a Everlasting Fairytale @Microsoft #hybridwork solutions expert to help you create it. #WorkTrends #FutureOfWork
What does a productive #hybridwork environment look like to you? Comment to let us know your thoughts and contact a Everlasting Fairytale @Microsoft #hybridwork solutions expert to help you create it.
#WorkTrends #FutureOfWork
Monday, July 15, 2024
Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365
When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement — a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.
Tuesday, July 9, 2024
Modernize the Service Experience Guided Tour
Explore how businesses like Contoso Coffee are reshaping service strategies and moderning customer experiences with Microsoft Dynamics 365 for Customer Service. Benefit from faster problem resolution, collaborative tools and a seamless journey that leave customers and employees satisfied. Take the tour.
Great Expectations: Making Hybrid Work, Work
From when to go to the office to why work in the first place, employees have a new "worth it" equation. Findings from a recent Microsoft Work Trend Index Annual report suggest there's no going back. Read this blog post summarizing the report to explore top take-aways for business leaders tasked with the challenge of making hybrid work, work.
Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
Companies like Campari Group, Leatherman Tool Group and Northrop & Johnson are harnessing the transformative power of Microsoft Dynamics 365 Copilot to break down data silos and enhance customer interactions. From uniting CRM and ERP to empowering sellers with AI-driven insights, Dynamics 365 Copilot is giving service experiences a major facelift. Read this blog to discover why an incredible 63,000+ customers are experiencing Copilot in Microsoft Dynamics 365.
Thursday, July 4, 2024
Free Hybrid Work Consultation
To the future of work, work-life balance and employee wellness are priorities. How do you deliver it with the right combination of technology, process and culture? Experts in designing and implementing hybrid work environments, Everlasting Fairytale can help you plan and deliver a hybrid work strategy for your organization. Receive a free consultation when you schedule direct.
AI in telecom: Past, present and future
From reducing manual operations to more strategic initiatives, AI's impact on telecom offers critical lessons for other industries.
Data Management: Cloud Technology or Data Centers?
Cloud technology and data center services help business leaders with data management. But which is right for you?
How AI Enhances Endpoint Detection and Response (EDR) for Stronger Cybersecurity
Bill Doerrfeld explains how AI is improving endpoint threat detection and accelerating response times.
What Is Happening Now In Tech Services Spend?
After months of companies tying their IT spending to how to do more with less, sentiment is shifting to spend in order to drive business value. Where will IT spending occur for the rest of 2023, and what are the implications?
Mastering the Hybrid Work Model: Strategies for Success
This year, CEOs mandated their employees to return to the office, only to face the repercussions of dissatisfaction from their workforce.
Six Trends That Are Shaping Supply Chain Transformation for Manufacturers
Supply chains have achieved major importance in manufacturing. Like other manufacturers, you depend on implementing the right supply chain strategies and technologies to stay competitive. In this report, you'll learn about six emerging trends that are shaping how supply chain leaders succeed. With an understanding of these trends and their impacts, you can identify opportunities to be more agile, efficient and competitive.
Read the report here.
View: Six Trends That Are Shaping Supply Chain Transformation for Manufacturers
Tailor AI to your unique needs
As you sort through the scores of AI solutions flooding the market, it may be difficult to pinpoint a solution that addresses your unique strategic or operational needs. We can help you navigate this critical process. Book a free consultation today.
Elevate your data management game—free consultation
Overwhelmed with managing the exponential growth in data? Schedule a free consultation with one of our experts to discover the #cloudcomputing tech that can take your data management game to the next level.
Book a free demo of a powerful AI cybersecurity solution
If you're finding it increasingly difficult and time consuming to defend against today's cyberthreats, we have a cost-effective AI-powered cybersecurity solution that can significantly enhance your defenses. Book your free demo today.
View: Book a free demo of a powerful AI cybersecurity solution
Wednesday, July 3, 2024
Assess your tech stack—free consultation
Is legacy infrastructure crippling your ability to grow and innovate? Schedule a free consultation with one of our experts to assess the state of your tech stack.
The tools you need to make hybrid work succeed
Schedule a free consultation to discover the leading tools and strategies for optimizing your hybrid workforce.
Empowering Provenance Research in the Age of Big Data and (Re)Generative Artificial Intelligence
Six years ago, I started a project called ReMasterpieces that used some of the leading AI techniques of that time to recreate works of art that were stolen and subsequently lost or destroyed by the...
Hybrid Cloud Is the Future of Data Management
Running workloads on a mix of platforms is more complicated, but also more powerful.
How Generative AI Will Remake Cybersecurity
IT and cybersecurity vendors are rolling out generative AI security tools. Learn more about LLM security tools and trends.
Enabling enterprise growth with data intelligence
It's becoming more critical for organizations to organize data and put data infrastructure at the forefront of their data strategy, says Bharti Patel, SVP of product engineering at Hitachi Vantara.
Supporting a hybrid workforce
The now permanent shift to cloud services and the necessity of dealing with a hybrid workforce have changed modern IT
Building a mission critical application platform
Organizations need highly resilient application platforms that give them the ability to scale while enabling security and compliance. Is it possible to find one platform that meets all of these needs?
Read this blog to learn about Red Hat's "OpenShift on OpenShift" solution, which utilizes a highly available architecture, including infrastructure and tenant clusters, and automation through Red Hat Ansible and GitOps, providing a platform that meets all of today's needs.
What is the one area where you think AI will have the biggest impact on your business or industry? #AIusecases
What is the one area where you think AI will have the biggest impact on your business or industry?
#AIusecases
Tuesday, July 2, 2024
If cloud computing has had a significant impact on #datamanagement at your organization, we'd love to hear your story! Please share 👇
If cloud computing has had a significant impact on #datamanagement at your organization, we'd love to hear your story! Please share 👇
Has your organization incorporated AI into its cybersecurity strategy? What were the results and was the investment worth it?
Has your organization incorporated AI into its cybersecurity strategy? What were the results and was the investment worth it?
Thinking about either your organization or industry, what do you consider to be the biggest obstacles to business growth?
Thinking about either your organization or industry, what do you consider to be the biggest obstacles to business growth?
How does your organization ensure that remote workers remain as productive and engaged as their in-person counterparts? #HybridWorkStrategies
How does your organization ensure that remote workers remain as productive and engaged as their in-person counterparts?
#HybridWorkStrategies
CEO Insights
Employee well-being is hugely important to Marty Flanagan, President and CEO at Invesco, Ltd. In this short video, Flanagan shares highlights from an interview with two of Invesco's rising career employees on how hybrid work environments provide the flexibility people need to maintain a healthy work-life balance. Watch the video on LinkedIn and get access to the full conversation.
AI In Clinical Research: Now And Beyond
The use of AI in clinical research is progressing and will improve the way drugs are tested
How Cloud Computing Enhances Data Science Workflows
Cloud computing offers the efficiency, scalability, and security data science workflows need. Discover how it provides these benefits here.
AI Investment: Axonius Cybersecurity Executive Says Less Is More
Artificial intelligence-based tools clearly have benefits in automating various security and IT tasks. But where should companies actually be adopting this new technology?
Four Short Lessons On Growing From A Startup To An Enterprise CTO
Think First. Plan Second. Act Third. Your guide to business growth:
How to be better at hybrid work, according to research
Here's how to ensure productivity among remote workers doesn't plummet:
Friday, June 28, 2024
Global State of Customer Service Sophistication
When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.
Thursday, June 27, 2024
Optimize cloud tech for business value
Investing in every new cloud tool is a recipe for disaster. Book a free consultation with one of our experts to discern between business critical and redundant cloud solutions.
Is your password security strategy working?
Complex password requirements aren't enough to stop today's most sophisticated cybercriminals. Book a free assessment of your password and access control policies to discover your vulnerabilities.
Is your tech stack in desperate need of modernization?
Legacy applications can be crippling your ability to innovate and grow. Book a free consultation with one of our experts to discover how you can cost effectively modernize your outdated tech.
View: Is your tech stack in desperate need of modernization?
Optimize your office for the modern workforce—free consultation
If you're struggling to strike a balance between accommodating in person employees and too much empty office space, we have a solution that could be a gamechanger. Book a free meeting to learn more.
View: Optimize your office for the modern workforce—free consultation
How Property Data Will Unlock Ai And Shape Short-term Rentals
From dynamic pricing algorithms to virtual assistants, chatbots and smart property automation, AI's impact on the rental industry is truly transformative.
What Is cloud Sprawl?
Cloud sprawl is the uncontrolled proliferation of an organization's cloud services, instances, and resources.
Are password managers secure?
While it's impossible to achieve 100% online safety, password managers maintain a surprising resiliency in the face of advanced cyber attacks.
Are enterprise architects the new platform team leaders?
Navigating the evolution of platform engineering and the resurgence of enterprise architects in the modern tech landscape
18 Overlooked Benefits Of Returning To The Office For Work
In-person collaboration offers a multi-sensory, human experience that deepens employees' connection to and perception of your employer brand.
Wednesday, June 26, 2024
Thinking about either your company or industry, which business areas do you think could benefit most from AI? #AIusecases
Thinking about either your company or industry, which business areas do you think could benefit most from AI?
#AIusecases
How effective would you say your organization is at correlating cloud tech growth to business value?
How effective would you say your organization is at correlating cloud tech growth to business value?
How confident are you in the resilience of your password security policies? And is #MFA a vital component of your #accesscontrol strategy?
How confident are you in the resilience of your password security policies? And is #MFA a vital component of your #accesscontrol strategy?
Is modernizing #legacyapplications a major operational priority for your organization? If so, what are the biggest hurdles in advancing this goal?
Is modernizing #legacyapplications a major operational priority for your organization? If so, what are the biggest hurdles in advancing this goal?
How is your organization optimizing office space in the age of hybrid work? Is #officehoteling something you're considering implementing? We'd love your feedback!
How is your organization optimizing office space in the age of hybrid work? Is #officehoteling something you're considering implementing? We'd love your feedback!
The Forrester Wave: Multicloud Container Platforms Q4 2023
In its 32-criterion evaluation of multicloud container platform (MCP) providers, Forrester identified, researched, analyzed and scored the most significant.
In your exclusive access to this Forrester Wave report, see why Red Hat tops the charts, and how it stacks up against other solutions in the space. It offers a look at the major players in the market, enabling a comprehensive understanding of how Red Hat OpenShift stacks up against other platforms.
Big Data, AI Help Advance Ornithology
For the first time, big data and artificial intelligence are being used to model hidden patterns in nature, not just for one bird species, but for entire ecological communities across continents. And the models follow each species' full annual life cycle.
3 Steps to Keep Cloud Growth and Business Value in Step
Cloud is delivering growth for companies. However, companies risk losing control over cost, security, and management as usage expands. Here are ways to address this.
How to modernize legacy applications
Learn how organizations can streamline the process of modernizing legacy applications to help keep up with the ever-evolving digital marketplace.
Government investigation puts spotlight on password insecurity
A team working for the Department of Interior's inspector general successfully cracked 1 in 5 active user passwords, a ratio that highlights traps in cybersecurity standards, Mike Kosask from LastPass writes.
Tuesday, June 25, 2024
Organizations say they plan to cut, optimize space to accommodate hybrid work
A decrease in average office utilization suggests that office attendance has plateaued.
Does the Future of Work Include a Shift to Hybrid Work?
In our continually evolving new normal, it looks likely the hybrid work model will replace conventional, full-time in-office models. This is confirmed by surveys including from McKinsey & Company showing that many millions of Americans engage in hybrid work arrangements and want more of it. To derive the most value from hybrid work and attract and retain talent, leaders of distributed work need to continually fine-tune their approach to work flexibility. In this LinkedIn blog post, former Accenture marketing leader, Katrina Klier, provides tips to consider. Read the blog here.
Evolve the service level of sophistication with Dynamics 365 Customer Service
Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts.
A.I. could 'remove all human touchpoints' in supply chains
Artificial intelligence may "totally (or nearly) remove all human touchpoints in the supply chain including 'back office' tasks," Morgan Stanley says.
Navigating the Cloud in 2024: Kyndryl Exec Offers Roadmap for Business Resilience
In 2024, businesses will be faced with the task of reining in cloud spending while navigating evolving trends in AI, regulatory changes, and sustainability goals.
Security has an underlying defect: passwords and authentication
Cyberattacks are fueled by the shortcomings of business authentication controls. Bad things happen when access falls apart and credentials land in the wrong hands.
Innovation In Action: 19 Tips For Empowering Tech Teams
Achieving a culture of innovation in a tech team doesn't happen by chance; it takes deliberate, ongoing effort and support.
Office hoteling pros and cons for hybrid work
Hybrid work means enterprises must adjust their office needs. Learn office hoteling pros and cons and the tools needed to make it work for your business.
Thursday, June 20, 2024
The future of AI is real time data
Best practices for operating cloud-based generative AI systems
From system design to daily performance tuning, here's a checklist of ways to make your systems run effectively.
The Top Six Cybersecurity Threats Facing Your Business
From seamless integrations to remote work challenges, your organization requires a strong defense to protect against cybersecurity.
ISACA warns enterprises to be aware of AI use in applications
Insights from the ISACA Digital Trust World conference on AI risks and the need for comprehensive policies and training.
Don't poison your AI with toxic data
An AI solution is only as good as the data you feed it. Sadly, too many companies jump on the AI bandwagon without internalizing this fundamental truth. Book a meeting to learn how you can avoid the most dangerous AI pitfall.
How To Improve Remote And Hybrid Collaboration For Agency Teams
After several years spent acclimating and adjusting to an even more distributed workforce, agencies remain leaders in this cultural evolution toward hybrid teamwork.
Book a free meeting to discover how AI can optimize your cloud tech
Integrating the latest AI solution into your cloud infrastructure can significantly reduce cloud costs, increase efficiency, and accelerate productivity. Schedule a meeting today to see how.
View: Book a free meeting to discover how AI can optimize your cloud tech
Leverage the right tech to mitigate human error
Cybercriminals have become exceptionally deft at leveraging social engineering tactics to breach cyber defenses and wreak havoc on organizations. Book a free consultation to discover how our newest cybersecurity solution mitigates the human error culprit.
Wednesday, June 19, 2024
Strategically integrate AI into your tech stack
Book a one-on-one consultation with an AI expert to discover how to seamlessly integrate AI into your tech stack.
Improve your hybrid work model—free consultation
By leveraging the right tech to strike a balance between the flexibility employees want and the productivity employers need, leaders can build a thriving hybrid work culture. Book a free consultation with one of our experts to learn more.
If you're looking to help sales be more collaborative, efficient and effective, look to Everlasting Fairytale for information on Microsoft Dynamics 365 Sales. @MSFTDynamics365
If you're looking to help sales be more collaborative, efficient and effective, look to Everlasting Fairytale for information on Microsoft Dynamics 365 Sales.
@MSFTDynamics365
When ChatGPT meets big data: How ChaosSearch is changing data analysis using AI
When ChatGPT meets big data: How ChaosSearch is changing data analysis using AI - SiliconANGLE
Generative AI Delivers a Boost to Cloud Computing
We may be witnessing a turning point for cloud computing companies, driven by improving fundamentals and the growing importance of generative AI.
4 tech giants have cemented their AI dominance. But there's even more room for growth
Amazon, Microsoft, Alphabet and Salesforce are well-positioned to benefit from the mass adoption of generative AI.
How to Boost Cybersecurity Through Better Communication
When it comes to cybersecurity, users are not the enemy. With proper procedures and education, they can actually be part of the solution.
Expectations, Culture And Experience: 3 Ways To Lead Remote And Hybrid Teams
With a significant percentage of hybrid workers valuing the #flexibility hybrid work affords to the point that they would take a pay cut to maintain it, executives must measure this benefit against concerns of dwindling productivity.
In your experience with AI, have you seen a major issue vis a vis real time data; in other words, AI being influenced by irrelevant or inaccurate data? #realtimedata
In your experience with AI, have you seen a major issue vis a vis real time data; in other words, AI being influenced by irrelevant or inaccurate data?
#realtimedata
Have you experimented with AI and #cloudtech integration? Is it a match made in heaven or rife with unforeseen hurdles? We'd love to hear your story!
Have you experimented with AI and #cloudtech integration? Is it a match made in heaven or rife with unforeseen hurdles? We'd love to hear your story!
Tuesday, June 18, 2024
Given that over 90% of #cyberattacks can be traced to human error, to what extent does your organization prioritize security awareness training as part of its overall cybersecurity strategy? #humanerror
Given that over 90% of #cyberattacks can be traced to human error, to what extent does your organization prioritize security awareness training as part of its overall cybersecurity strategy?
#humanerror
How has integrating AI into your #techstack worked out for your organization? Were you surprised by the results? We'd love to hear your story!
How has integrating AI into your #techstack worked out for your organization? Were you surprised by the results? We'd love to hear your story!
🤔Do you think the new hybrid work landscape requires a fundamental overhaul in leadership strategies—or do traditional leadership best practices still work?
🤔Do you think the new hybrid work landscape requires a fundamental overhaul in leadership strategies—or do traditional leadership best practices still work?
Free Work Trends Consultation
What workplace trends will have the biggest impact on how we work and live in the coming year? The answer will help you prepare for the future and empower employees with the insights, technology and support they need to move your organization forward. Having a vision of the business landscape ahead is critical to our work helping clients create and implement future-ready technology strategies. Receive a free Work Trends Consultation when you schedule direct.
The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales helps sales teams be more collaborative, efficient and effective— saving your organization time and money by streamlining workflows and automating manual tasks. Microsoft commissioned Forrester Consulting to study how Microsoft Dynamics 365 Sales enables organizations to increase incremental operating profit and productivity while decreasing onboard time. Download your complimentary copy of "The Total Economic Impact of Microsoft Dynamics 365 Sales to explore key findings including return on investment, efficiency improvements and cost savings.
View: The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
A CPO's perspective - real success with generative AI requires real-time data
LLMs are bringing AI to the mainstream, but how do companies bring contextualized and current data to their LLMs? Shaun Clowes of Confluent explores how data streaming platforms can help.
How AI is Transforming Cloud Computing
Artificial intelligence and cloud computing are a natural match. Learn how this power-couple can help your organization reach new heights.
MGM, Caesars attacks raise new concerns about social engineering tactics
Multiple threat groups have employed the same criminal tool kit to target vulnerable systems.
3 Gartner predictions that showcase the future of enterprise AI
CIOs can expect generative AI to supercharge legacy modernization and even influence geopolitics over the next few years.
Remote Leadership: Tips For Building A High-Flying Tech Startup In The Hybrid Work Era
A critical component of hybrid work leadership is finding the right balance between employee flexibility and productivity.
Thursday, June 13, 2024
How exactly are the latest and greatest AI advancements benefitting businesses? RT this post. You just might hear from one of our experts on how @Azure and OpenAI are transforming AI.
How exactly are the latest and greatest AI advancements benefitting businesses? RT this post. You just might hear from one of our experts on how @Azure and OpenAI are transforming AI.
CEO says these 3 A.I. tools can make you more efficient at work: They're going to be 'truly disruptive'
Tools like ChatGPT and Microsoft Copilot can make writing emails, meeting agendas and PowerPoints much quicker.
Industrial information as a service & cloud computing are transforming sustainability
Industrial information as a service helps enterprises eliminate internal and external data silos to achieve a more efficient and sustainable value chain.
Cybersecurity Sucks And Here's Why: Three Truths To Accept
If we shift our thinking to the current reality and ask ourselves the right questions, being in cybersecurity doesn't have to suck.
Enterprises Cautiously Assess the Risks of Adopting Generative AI
Citigroup hosted a CIO/CTO forum to gauge enterprise interest in adopting generative AI.
How to Redesign Your Office for the New World of Work
Employers calling for a return to the office could realize better outcomes by ensuring their offices are conducive to the new work landscape.
Improve processes with AI—free demo
If process inefficiencies are hampering your ability to grow and innovate, you could benefit from an AI powered solution designed to streamline and improve business processes. Schedule a free demo today.
Maximize cloud ROI—free consultation
New cloud computing tech can help take your business to the next level—but as you know, not all cloud solutions deliver the results you want. We can help you maximize cloud ROI. Book a free call today.
Book a free audit of your cybersecurity strategy
Is your cybersecurity strategy optimized to meet today's most dangerous threats? Schedule a free audit to find out.
#cyberstrategy
Wednesday, June 12, 2024
Separate AI fact from fiction—free consultation
The hype surrounding AI can overcomplicate the decision on AI adoption. Schedule a consultation with one of our experts to determine which AI solutions can help your business thrive.
Book a free consultation on optimizing your hybrid work model
If your hybrid work environment isn't delivering the results you expected, book a meeting with one of our hybrid work enablement experts to discover opportunities for improvement.
View: Book a free consultation on optimizing your hybrid work model
What's New in Microsoft Teams
Learn about the latest innovations coming to Microsoft Teams to make teamwork easier, more flexible, and inclusive. This post provides details for all the Teams features and solutions announced at Microsoft Ignite.
The missing piece of the AI puzzle - process intelligence
By pairing AI with Process Intelligence (PI) businesses tap into an enablement layer that powers enterprise-wide solutions capable of transforming diverse industries for good. Cong Yu of Celonis shares some real-world examples.
The Cloud Can Solve America's AI Problems
Washington doesn't have to restrict chip exports to control the technology's future development.
Why The New U.S. National Cybersecurity Strategy Is At Risk
Though generally praised by the cybersecurity community, the strategy itself is rather ambitious and holistic in approach.
Cutting Through The Noise In The Era Of AI
Separating fact from fiction and substance from hype is imperative to successful AI adoption.
Why the C-suite should stay out of hybrid work scheduling
Using data and employee feedback, companies can set up a schedule that strikes the best balance for their people.
Has your organization experimented with using AI to improve certain processes? What were the results? We'd love to hear from you!
Has your organization experimented with using AI to improve certain processes? What were the results? We'd love to hear from you!
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