Tuesday, August 12, 2025
Will Your Gen AI Strategy Shape Your Future or Derail It?
Many organizations are pushing forward with GenAI, but not all are headed in the right direction. This article explores what separates successful AI strategies from those that stall or backfire. Learn how to identify red flags, shift toward high-value use cases, and align GenAI with long-term business goals. Read the article now and reach out to Everlasting Fairytale to evaluate how your AI approach stacks up and where it can go next.
How AI Agents Differ From Agentic AI: What Businesses Need To Know
Many organizations are experimenting with AI agents. But do you understand agentic AI? This article from Forbes breaks down the differences and helps leaders assess which type of AI is best suited for specific use cases. Read the article for a practical look at what sets agentic AI apart, then contact Everlasting Fairytale to discuss how to match the right AI capabilities to your business goals.
Cybersecurity Woes and Regulatory Challenges: Allianz Life Data Breach and Meta's EU Ad Halt
Today's businesses are facing a dangerous convergence: the escalation of cybersecurity breaches and the growing complexity of data privacy regulations. This article outlines two major developments that illustrate the scale and severity of these risks. Read the article to understand what's at stake and how to prepare your organization for similar challenges. Reach out to Everlasting Fairytale to discuss your cybersecurity strategy.
Is your organization's infrastructure ready for the new hybrid cloud?
AI and hybrid cloud promise major gains... if the underlying infrastructure can keep up. This article from Deloitte breaks down how hybrid environments are evolving, and why many organizations may be less "ready" than they think. Read the article to evaluate your infrastructure readiness and explore what's required to build a digital foundation for hybrid cloud and AI. Contact Everlasting Fairytale to discuss your next steps in infrastructure modernization.
Monday, August 11, 2025
Generative AI enthusiasm continues to beat out business uncertainty
Market uncertainty hasn't slowed the momentum of generative AI adoption. In fact, organizations are prioritizing AI investments as a strategic imperative. This article from ITPro explores what's driving executive confidence in GenAI and why you should feel that confidence as well. Read the article for insight into how leaders are positioning AI to drive growth, and reach out to Everlasting Fairytale for help developing your GenAI roadmap.
Tuesday, August 5, 2025
Buzzing on Microsoft Teams Rooms technology internally at Microsoft
Explore inclusive hybrid meeting experiences for both our employees here at Microsoft and for our Microsoft Teams Rooms customers. Read this blog article for the latest news about how Microsoft Digital (MSD), Microsoft's IT organization, creates inclusive cutting-edge hybrid meeting experiences for both their employees at Microsoft and their Microsoft Teams Rooms customers.
The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
View: The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service
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